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Security Supervisor

Posted June 25, 2022

Hilton Omaha
Omaha, NE
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About This Job

Description

A Security Supervisor is responsible for assisting with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Security Supervisor, you would be responsible for assisting with the daily supervision and training of Security Officers/Guards to ensure the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
  • Coordinate and lead response to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
  • Promote safe work practices
  • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, assisting with evaluations, training, scheduling and assigning work and delivering recognition and reward
  • Initiate preliminary investigations into incidents and write reports and ensure accuracy of necessary documentation
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
  • Perform duties of a Security Officer, as needed

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Hilton Omaha

1001 Cass Street
Omaha, NE 68102-1152

(402) 998-3400

600 Room Hotel

www3.hilton.com

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At A Glance

Hilton Omaha is located in the heart of downtown near the Old Market Entertainment District and 7 minutes from Eppley Airfield Airport. Our hotel is one block from TD Ameritrade Ballpark and joined to the CenturyLink Center Omaha Convention Center via an enclosed sky bridge. Take our complimentary shuttle to the airport and to sites in the downtown area. Our lobby shop offers snacks, sundries and Starbucks® coffees.

With 39,000 sq. ft. of column-free flexible space on one level, Hilton Omaha is an ideal conference location. Deliver a keynote address, stage a product rollout or set up a tradeshow for industry professionals in the 10,000 sq. ft. Grand Central Ballroom and adjoining foyer. The CenturyLink Convention Center and Arena is connected to the hotel via a sky bridge.

  • 7 minutes from Eppley Airfield Airport (OMA)
  • Over 39,000 sq. ft. of flexible conference and banquet space
  • Walking distance to Omaha attractions including TD Ameritrade Ballpark
  • Access to our health club and spa, featuring a crystal clear pool and whirlpool
  • Connected to CenturyLink Omaha Convention Center via sky bridge