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Public Space Attendant

Posted June 26, 2022

Courtyard Dulles Airport Herndon
Herndon, VA
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About This Job

*Must be available on weekends*

Overview

The Public Space Attendant will clean and maintain all items and surfaces in designated areas, ensuring hotels standards of cleanliness. 

Key Duties & Responsibilities

  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas
  • Ensure security of any assigned keys, radio and beeper.
  • Review assignment sheet and update completed assignments.
  • Check with Supervisor and Housekeeping office for additional assignments throughout the shift.
  • Review assigned area and complete general removal of any trash or debris.
  • Stock cleaning carts with designated supplies and equipment.
  • Maintain cleanliness and organization of closets; remove trash, wipe down shelves/counters; sweep and wax floor; remove non-floor closet items and transport to proper storage areas.
  • Clean designated areas with proper chemicals, tools and equipment.
  • Ensure that nothing is stored in stairwells.
  • Transport any food and beverage trays/items in public areas to service areas.
  • Check under furniture for debris and remove if present; reposition furniture to correct floor plan.
  • Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor.
  • Dust and polish all woodwork.
  • Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions.
  • Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
  • Clean all lamps, light fixtures and light switches; check for proper working condition.
  • Remove dust, spots and smears from windows, frames and ledges; wash windows as assigned.
  • Remove dust, grease and smears from house/public phones and reposition properly. Replace soiled/damaged phone books.
  • Remove dust on drapes weekly and realign to correct position daily.
  • Inspect condition of planters and plants; remove debris, polish planters.
  • Remove dust, dirt, marks and fingerprints from doors and door frames.
  • Remove stains, scuff marks, and dust from baseboards, ledges and corners.
  • Polish all brass surfaces. Empty trash containers, ashtrays and ash urns in public areas.
  • Remove trash; debris and cobwebs from balconies/patios.
  • Empty vacuum cleaner bags, replace and clean machines. Remove soil, dirt, soap build-up and hair from public and employee bathroom mirrors, vanities, sinks, toilets/urinals, shower walls, shower curtains and floors.
  • Replace facial and toilet tissues, paper hand towels, soaps in correct amount and location.
  • Sweep front entrance daily.
  • Clean public area windows.
  • Clean ceiling vents in public spaces.
  • Shampoo carpets. Strip and wax floors.
  • Maintain clean fitness center on a daily basis.
  • Sweep and rinse off the pool deck daily (if applicable).
  • Remove soiled towels from pool area and return them to Laundry (if applicable).
  • Report any damages or maintenance problems to the Supervisor.
  • Turn over any lost and found items to the Supervisor.
  • Ensure security of hotel property.
  • Ensure that all floor care equipment is thoroughly cleaned after use.

Education and Experience

  • High School Graduate or General Education Degree (GED): or Work Equivalent.
  • No prior experience required. 
  • Must have good understanding of the English language.
  • Previous customer service experience preferred. 

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status. 

Starting Pay: $15.00/hr

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About this Employer

Courtyard Dulles Airport Herndon

13715 Sayward Boulevard
Herndon, VA 20171

(571) 643-0950

187 Room Hotel

www.marriott.com

Our Hotel

Experience our brand-new Courtyard by Marriott hotel, located close to Washington Dulles International Airport, where we offer a free airport shuttle. Convenient to shopping, dining and DC attractions, this Dulles airport hotel offers an array of services and features designed just for you. If you're in the Northern Virginia area, this Marriot Dulles Airport hotel is just minutes from some of the city's leading businesses, including IBM, Amazon, Northrop Grumman, Raytheon, Boeing, Cisco Systems and Lockheed Martin. Spread out in comfort in our brand-new Herndon hotel rooms and suites featuring plush bedding, ample work desks with ergonomic seating and flat-panel TVs. For your convenience, we also offer free high-speed Wi-Fi to keep you connected. We also boast a 24-hour business center. After your day, enjoy cocktails at The Bistro. Our casual restaurant also serves breakfast, specialty Starbucks® beverages and dinner. Whatever prompts your visit, make it a successful one at Courtyard Dulles Airport.