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Guest Room Attendant - Housekeeping

Part-time

Posted August 15, 2022

Waldorf Astoria Las Vegas
Las Vegas, NV
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About This Job

Description

The Room Attendant is responsible for the overall cleanliness of all guestrooms that they are assigned to clean.

Organizational Structure

The Room Attendant - AM will report directly to the Director of Housekeeping / Housekeeping Managers.

Duties and Supporting Responsibilities
  1. Guest Room Cleanliness and Tidiness:
  • Ensure occupied and vacant guestrooms are cleaned and maintained up to the exact standard as demonstrated by Housekeeping supervisory staff during initial training.
  • If guest is utilizing any additional bedding (rollaway) ensure that there is ample linen and amenities.
  • Remove all soiled linens and towels from room and store on back landings.
  • Inspect all guestroom fresh linens for cleanliness and sub standard appearance.
  • Thoroughly clean guest bathrooms, bathroom walls, bathtub, shower staff, water closet using the suggested chemicals.  After cleaning, dry all areas, fixtures and surfaces, ensuring no water mark/spots.
  • Arrange all toiletries straightened on a piece of cloth in occupied guestrooms.
  • Replenish all amenities and terry items.
  • Efficiently make bed to meet appearance standard as demonstrated.
  • Arrange all clothing items in occupied guestrooms are folded neatly and pair guest shoes according to standards as demonstrated.
  • Upkeep guestroom and bathroom to include all inside windows and mirrors.
  • Remove all in room dining trays from guestroom hallways and/or corridor to be brought to back landings and call for pick up.
  • Remove any used glasses or in room dining soiled plates cutlery from the room.  Ensure reporting of replacement as necessary from respective departments.
  • Ensure waste baskets empty and clean.
  • Vacuum the guestroom’s carpet and wipe down furniture and baseboards according to standard in all assigned work areas.
  • Ensure entry floor area is free of debris and clean in appearance.
  • Double check cleanliness of completed work area and placement of amenities in each complete guestroom before moving on to the next task.
  1. Guestroom equipment and facilities:
  • Recognize and report all missing, damaged or sub standard furniture, fixtures and equipment.
  • Ensure that all electronic devices (television, remote controls, stereo, and telephones) are working properly.
  1. Guest Requests Handling:
  • Evaluate work assignment and prioritize work load according to guest requests.
  • Ensure all guestrooms assigned are completed with correct status marked at the end of the day including any information for input into guest history file.
  1. Others:
  • Organize supply closets and work areas so that the Housekeeping Department operates, maintains and consistently meets efficient standards.
  • Return all articles left by guest to Lost & Found and adhere to all Lost & Found policies and procedures.

Requirements

What are we looking for?

Mandatory

  • Possess a positive and outgoing personality
  • Must possess good written and verbal command of the English Language
  • Minimum of two years previous housekeeping experience as a room attendant
  • Attention to detail is very important
  • Professional appearance and grooming

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Waldorf Astoria Las Vegas

3752 South Las Vegas Blvd
Las Vegas, NV 89158

(800) 925-3673

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Our Hotel

Balance every adrenaline-charged moment in this fabulous city with an unforgettable experience at Waldorf Astoria Las Vegas, a sophisticated hotel in the heart of the Las Vegas Strip. This High Desert setting hosts exciting performances, conventions, and excursions but inside our modern luxury hotel, the focus rests entirely on you. Experience brilliant Waldorf Astoria Service, our celebrated restaurant, world-class spa, and much more.

Our welcoming luxury resort provides a smoke-free, non-gaming alternative in the center of the main attractions. You'll see spectacular views through floor-to-ceiling windows in your guest room or suite and from the SkyBar and the Tea Lounge on the 23rd floor.

Indulge at our Las Vegas hotel with:

  • Generous soaking tubs in all 389 guest rooms and suites
  • French cuisine and curated wines at Twist by Pierre Gagnaire
  • Vitality pools and treatments at the 27,000-square-foot spa
  • Yoga and Pilates studio, Technogym® machines at the health club
  • Three pools surrounded by cabanas on the 8th floor deck
  • Private entrance to our sophisticated 12,000-square-foot event space