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Sales Manager 2

Posted July 31, 2022

The Ritz-Carlton, Marina Del Rey
Marina del Rey, CA
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About This Job

Job Number

22088495

Job Category

Sales & Marketing

Location

The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del Rey, California, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

Y

Position Type

Management

Job Summary

The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Conducts day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

Candidate Profile

Education And Experience
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

OR

  • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year of experience in sales and marketing or related professional area.

Core Work Activities

Building Successful Relationships that Generate Sales Opportunities

  • Proactively builds and strengthens relationships with existing and new customers to enable future bookings. Activities could include sales calls, entertainment, FAM trips, trade shows, etc.
  • Develops relationships within community to strengthen and expand customer base for sales opportunities.
  • Manages and develops relationships with key internal and external stakeholders.
  • Provides accurate, complete and effective turnover to Event Management.

Engaging In Sales Activities

  • Researches and develops new leads for property business.
  • Participates in sales calls with members of sales team to acquire new business and/or close on business.
  • Upsells each business opportunity to maximize revenue potential.
  • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

  • Identifies new business to achieve personal and location revenue goals.
  • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
  • Closes the best opportunities for the location based on market conditions and location needs.
  • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Additional Responsibilities

  • Executes brand’s Customer Service Standards and property’s Brand Standards.
  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

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About this Employer

The Ritz-Carlton, Marina Del Rey

4375 Admiralty Way
Marina del Rey, CA 90292

+1 (310) 823-1700

304 Room Hotel

careers.marriott.com

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Enjoy stunning marina and skyline views at our luxury hotel in West Los Angeles 

Enjoy the warmth of the waterfront, as a getaway at the Marina awaits you in sun-drenched Southern California. Our Beverly Hills luxury hotel lies close to Santa Monica, Venice Beach and Malibu allowing visitors easy access to the area’s most desirable attractions and opportunities. Premier among other West Los Angeles luxury hotels, The Ritz-Carlton, Marina del Rey is located less than five miles from Los Angeles International Airport and is surrounded by fine dining, upscale shopping and an array of recreational and entertainment options. 

This luxury hotel offers:

  • 304 guest rooms and suites with private balconies featuring marina and city skyline views
  • Exclusive key-access-only Ritz-Carlton Club level rooms
  • L.A.’s only waterfront pool and whirlpool
  • Contemporary lobby lounge
  • State-of-the-art Fitness Center
  • More than 30,000 square feet of indoor and outdoor function space
  • Pet friendly hotel accommodations

The Employee Promise

At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests.

By applying the principles of trust, honesty, respect, integrity and commitment, we nurture and maximize talent to the benefit of each individual and the company.

The Ritz-Carlton fosters a work environment where diversity is valued, quality of life is enhanced, individual aspirations are fulfilled, and The Ritz-Carlton Mystique is strengthened.