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Busser / Food Runner - Kitty O'Sheas

Posted July 19, 2022

Hilton Chicago
Chicago, IL
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About This Job

Description

Kitty O’Sheas is one of Chicago’s most coveted Irish Pubs located inside the Hilton Chicago hotel. We are seeking a highly motivated individual with a heart for service to join our Food & Beverage team.

A BuspersonFood Runner is responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing?

As a Busperson, you would be responsible for setting and clearing dining tables and stocking service stations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Set and prepare tables for dining, including, but not limited to, folding napkins, cleaning and placing tableware, serving water, etc.

  • Ensure tableware is in good and working condition and report any defects for repair

  • Stock, maintain and clean designated food station(s)

  • Assist food server(s) with table service, including, but not limited to, serving beverages, breads, etc.

  • Retrieve and transport dirty tableware to dishwashing area

  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Hilton Chicago

720 S Michigan Ave
Chicago, IL 60605-2102

(312) 922-4400

1 Room Hotel

www3.hilton.com

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Close to everything. Far from ordinary.

A magnificent location, overlooking Grant Park, Lake Michigan, and Museum Campus, is just the beginning at Hilton Chicago. Add 234,000 sq. ft. of event space, exceptional dining venues, and over 12 specialty suite options and you’ll start to see the allure. This downtown Chicago hotel offers easy access to the South Loop, combined with warm service and a full menu of amenities – all you need for an extraordinary stay.

Good to know

  • Proud member of the Historic Hotels of America
  • Authentic Irish cuisine at Kitty O' Sheas and classic American fare at 720 South Bar & Grill
  • Indoor running track, pool, whirlpool, cardio zone, weight zone, and Crossfit at our expansive Athletic Club
  • More than 234,000 sq. ft. of event space including 50 breakouts, 3 ballrooms, and over 100,000 sq. ft. of exhibit space