Posted July 26, 2022Ambassador Chicago JDV by Hyatt
The primary role of a Conference Service Manager is to effectively coordinate and service group events through partnership with the Sales team to ensure smooth transition from sales phase to in-house event.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Bachelors or Associates Degree in related field preferred; 1 – 3 years of prior Hospitality/Tourism experience in a Front Office or Sales and Catering role (ie Front Office Agent, Catering/Sales Coordinator, Conference Services Manager, etc)
Ability to read and interpret work documents. Ability to effectively present information and thoroughly answer questions in one-on-one and small group situations to customers, clients, and other employees of the organization in English.
Reasoning Ability and Computer Skills:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to efficiently use Microsoft Office programs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to sit, stand or walk for an extended period of time. The employee will be required to view and work on a computer screen for the duration of shift (8 hours or longer). Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Equal Opportunity Employer
Decisions and criteria governing the employment relationship with all employees at Ambassador Chicago are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.
Uniquely individual, Ambassador Chicago is nestled among graceful mansions in a quiet, gilded neighborhood tucked into the center of the Windy City offering incredible views of Lake Michigan with easy access to Chicago's main shopping boulevard, Michigan Avenue.
With 285 spacious guestrooms, a 24-hour fitness center, two restaurants, thoughtful programming and amenities curated by local artisans and chefs, Ambassador Chicago maintains its distinct and legendary character while offering guests an authentic Chicago experience.