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Host or Hostess

Posted August 6, 2022

W Chicago - City Center
Chicago, IL
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About This Job

Job Number

22093763

Job Category

Food and Beverage & Culinary

Location

W Chicago - City Center, 172 West Adams Street, Chicago, Illinois, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Job Summary

Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.


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About this Employer

W Chicago - City Center

172 West Adams Street
Chicago, IL 60603-3604

(312) 332-1200

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Hotels in Downtown Chicago

We've got the scoop on where to be and who to see. You're invited to step behind the scenes of the glittering lights of downtown Chicago. W Chicago - City Center is nestled in the middle of Chicago's vibrant cultural attractions and is steps from the Willis Tower, the Chicago Art Institute, music at Millennium Park, Block 37, Downtown Chicago shopping and the Chicago Theatre District. Blown away by the Windy City? So are we.

W City Center Meetings

Get down to business or soak up the scene at the W Chicago - City Center. Here Beaux-Arts architecture meets modern design where the oversized scale of the building, skyscraper lamps & serpentine seating delight the senses. Tempt your tastebuds with Executive Chef Trevor Hoyte's New Urban Cuisine at IPO Restaurant Chicago or delight in a sip under the vaulted ceilings of our Chicago Hotel Bar. Wind up during a tech-tastic meeting in our innovative meeting space then workout in SWEAT, our 24 hour fitness facility.

Chicago Chic

After you are finished exploring the chic of Chicago and its mix of 552 parks, 26 miles of lakefront, 33 beaches and 77 neighborhoods, retreat from the bustle of the city in one of our 403 newly renovated guest rooms. Put a skip in your 9-5 step and dive into the comfort of our signature W bed, fully wired technology, fabulous in-room entertainment, and our exclusive Whatever/Whenever® service.