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Massage Therapist

Posted August 6, 2022

The St. Regis Bal Harbour Resort
Bal Harbour - Miami Beach, FL
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About This Job

Job Number

22093910

Job Category

Spa

Location

The St. Regis Bal Harbour Resort, 9703 Collins Avenue, Bal Harbour, Florida, United States VIEW ON MAP

Schedule

Part-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Job Summary

  • On Call

Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.
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About this Employer

The St. Regis Bal Harbour Resort

9703 Collins Avenue
Bal Harbour - Miami Beach, FL 33154

(305) 993-3300

216 Room Hotel

www.marriott.com

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Our Hotel

Experience a distinctive stay in your exquisitely appointed sanctuary at The St. Regis Bal Harbour Resort. Rising 27 stories above the white sandy beaches of Miami and situated at the intersection of art, fashion and design, our Bal Harbour hotel offers an unrivaled experience worthy of the prestigious Forbes Five-Star and AAA Five-Diamond ratings. Step into spacious guest rooms and suites with direct ocean views from expansive balconies. Then, luxuriate in superb amenities including a 14,000-square-foot Remède Spa, Oceanfront Day Villas and gourmet dining options. An oasis of pampering and privilege at the northern tip of Miami Beach, Bal Harbour is one of the most distinguished addresses in South Florida and has long been a favorite destination for jet-setting travelers worldwide.