Great benefits package. Employee discounts. Great working atmosphere!
Posted August 6, 2022La Playa Carmel
Enthusiasm for selling and creating memorable experiences - enthusiastically transferring your passion and knowledge of our properties venue space, spectacular staff and culinary delicacies! Our company is all about community, playfulness, and being audacious and HEARTfelt in our iconic hospitality
Summary of Position:
Love selling and planning social, corporate and group events? Making memories from everything from weddings to momentous occasions? You will do all that as you meet and exceed revenue goals, by actively seeking new clients, retaining repeat clients, nurturing external and internal relationships, and providing a high degree of guest service and effectively communicating with resort teams.
•Meet or exceed your revenue for each Quarter, Year End and Future Booking Sales Goals.
•Respond 24 hours to all phone calls, sales inquiries and referrals.
•Systematically build and maintain positive relationships with clients.
•Establish a positive, professional presence and rapport within the assigned market(s).
•Design and sell events that meet the client’s needs all the while maintaining profitability (revenue generation, maintaining profit margins and food/beverage costs).
•Use site inspections as a closing tool.
•Use tastings and proposals as up-selling tools.
•Utilize cross-selling techniques to ensure business is booked for AGR.
•Weekly meeting with Director of Catering to report and review catering sales progress to goals.
•Continuously follow up to gather all pertinent information to get to contract stage.
•Create proposals/event estimates, contracts and collect initial deposits.
•Have complete notes for file turnover for Event Managers.
•Follow-up with client after function to ensure customer satisfaction, to address any challenges, and to ask for rebooking.
•Follow-up with various departments to ensure any necessary feedback is communicated.
•Attend networking events and community functions.
•Follow through on all tasks and projects assigned by the Director of Catering.
Once a luxurious mansion built in 1905 by an artist as a gift to his wife, a member of the Ghirardelli family, for over 100 years La Playa Carmel has been known as the “Grande Dame of Carmel.” This landmark boutique hotel is tucked minutes away from Carmel's famed white sand beach and features turn-of-the-century charm with premier Pacific views. The hotel's 75-guest rooms reflect a sophisticated beach cottage style and are comfortably appointed. The cornerstone of one of California’s most prestigious neighborhoods, La Playa Carmel places art galleries, shops, fine restaurants, tasting rooms and scenic beauty just outside its doorstep. From the morning's Champagne Breakfast to the sunset wine reception and late-night cookies and milk, guests will relish the hotel's luxury amenities and be treated to an extraordinary Carmel experience.
As a family-owned company, the mission of Classic Hotels & Resorts is to attract and retain innovative, results-driven individuals who will foster a service culture built upon our foundation of family-oriented core values. Classic Hotels & Resorts’ leaders and team members share a vision…to create A HEARTfelt Experience…BEyond Expectations, connecting with our guests emotionally and ensuring they return again and again. In order to be successful at any of our world-class properties, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests, and embracing our BEyond Expectations standards. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our properties and our company.
La Playa Carmel by the Sea provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, La Playa Carmel by the Sea complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.