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Senior Sales Manager

Competitive Salary! Insurance Benefits, Marriott Travel Benefits

Posted March 24, 2023

Marriott Chicago O'Hare
Chicago, IL
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Free Employee Meal....Free Employee Parking...Close to the expressway & walking distance from the blue line/public transportation!

About This Job

Job Description:

The Chicago Marriott O’Hare is looking for a Senior Sales Manager to join our team! Previous Hotel Sales Manager experience preferred.


The Senior Sales Manager will be responsible for leading the sales process for assigned groups and supporting the sales team to achieve the overall success of the operations.  


  • Lead the sales process for assigned groups and effectively guide customers through their event experiences.
  • Maximize revenue opportunity for assigned customers by creating effective strategies for event revenue growth, including upsell and cross sell opportunities.
  • Drive results by soliciting and securing business through a proactive, consultative sales approach.
  • Identify solutions that meet customer goals and objectives, and utilize all available tools to ensure maximum event and revenue capture from assigned customer base.
  • Thoroughly research and understand customer history and previous experiences.
  • Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
  • Attend site visits, pre-conference planning meetings, and other planning meetings, as necessary to support the customer event experience.
  • Effectively collaborate with vendors and other departments to capture and service events.
  • Cultivate and maintain relationship with key hotel personnel to enhance the overall business relationship with the hotel.
  • Serve as a resource for large, high-end event production in the venue location.
  • Supports company initiatives, business strategies and core values.
  • Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Strategic thinker, problem solver, multi-tasker, and an excellent communicator, both verbal and written.
  • Superb time management skills with the ability to prioritize a multitude of projects while staying organized.
  • Reports to the Director of Sales & Marketing.
  • Perform other duties as requested by management.


  • At least 6 years progressive experience in hotel sales management.
  • Marriott Hotels systems training such as ci/ty preferred.


  • Must be available to work days and weekends, as needed.
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About this Employer

Marriott Chicago O'Hare

8535 West Higgins Road
Chicago, IL 60631

(773) 693-4444

470 Room Hotel

Our Hotel

Located near O’Hare Airport and the Blue Line Train Station, our stylish hotel provides easy access to downtown Chicago and O’Hare Airport with our complimentary shuttle service. Relax in spacious rooms and suites with deluxe amenities, or upgrade to the Concierge Level for poolside accommodations and access to the private lounge. Dine at Brickton, our all-day restaurant serving delicious American favorites and handcrafted cocktails. Exercise in our 24-hour gym, soak in the whirlpool, or swim in the indoor/outdoor connecting pool. Host your most important functions in 34,800 square feet of premier event space featuring everything you need from catering and event planners to an on-site AV staff and meeting services.