Job Description:

The Chicago Marriott O’Hare is looking for a Senior Sales Manager to join our team! Previous Hotel Sales Manager experience preferred.

Overview:

The Senior Sales Manager will be responsible for leading the sales process for assigned groups and supporting the sales team to achieve the overall success of the operations.  

Responsibilities:

• Lead the sales process for assigned groups and effectively guide customers through their event experiences.
• Maximize revenue opportunity for assigned customers by creating effective strategies for event revenue growth, including upsell and cross sell opportunities.
• Drive results by soliciting and securing business through a proactive, consultative sales approach.
• Identify solutions that meet customer goals and objectives, and utilize all available tools to ensure maximum event and revenue capture from assigned customer base.
• Thoroughly research and understand customer history and previous experiences.
• Understand event cost structure and incorporate into solution designs according to established profitability guidelines.
• Attend site visits, pre-conference planning meetings, and other planning meetings, as necessary to support the customer event experience.
• Effectively collaborate with vendors and other departments to capture and service events.
• Cultivate and maintain relationship with key hotel personnel to enhance the overall business relationship with the hotel.
• Serve as a resource for large, high-end event production in the venue location.
• Supports company initiatives, business strategies and core values.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Strategic thinker, problem solver, multi-tasker, and an excellent communicator, both verbal and written.
• Superb time management skills with the ability to prioritize a multitude of projects while staying organized.
• Reports to the Director of Sales & Marketing.
• Perform other duties as requested by management.

Qualifications:

• At least 6 years progressive experience in hotel sales management.
• Marriott Hotels systems training such as ci/ty preferred.

Availability:

• Must be available to work days and weekends, as needed.