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Director of Human Resources Operations

Posted July 11, 2022

W Lakeshore Chicago
Chicago, IL
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About This Job

Job Number

22096827

Job Category

Human Resources

Location

W Chicago - Lakeshore, 644 North Lake Shore Drive, Chicago, Illinois, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Management

Job Summary

Position directs and works with human resource employees on recruitment, total compensation, employee relations and training and development. Executes against objectives outlined in the Human Resource Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable laws and regulations as well as Standard Operating Procedures.

Candidate Profile

Education And Experience
  • High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.

OR

  • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.

Core Work Activities

Managing Legal And Compliance Practices
  • Ensures terminated employee files are retained for the required length of time.
  • Ensures compliance on all human resource audits.
  • Ensures proper documentation of all progressive disciplinary action is kept in employee file.
  • Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation).
  • Works with the unemployment services provider to respond to unemployment claims.
  • Attends unemployment hearings and ensures property is properly represented.
  • Ensures employees are treated fairly and equitably.
  • Ensures Guarantee of Fair Treatment policy is consistently followed and proper documentation is maintained on all disciplinary issues.
  • Ensures employees are treated fairly and equitably and that issues are brought to resolution.
  • Administers property policies fairly and consistently.
  • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Managing Human

Resources Communication
  • Communicates changes to the benefit plans in a timely manner.
  • Communicates property rules and regulations via an employee handbook.
  • Coaches managers on progressive discipline process.

Managing Staffing And Employee Development Activities

  • Participates in the interviewing and hiring of Human Resources employee team members.
  • Ensures performance evaluations and merit increase paperwork are maintained in employee files.
  • Manages performance appraisal process (e.g., ensures reviews are conducted in a timely manner, increases are processed quickly, and management performance appraisal is completed).

Maintaining Employee Relations

  • Establishes and maintains open, collaborative relationships with employees.
  • Utilizes an “open door” policy to address employee problems or concerns in a timely manner.
  • Ensures effective employee communication channels are established and active in departments.
  • Ensures employees establish and maintain open, collaborative relationships with their team members.
  • Strives to improve employee retention.
  • Monitors work environment for signs of union organization.
  • Solicits employee feedback.
  • Organizes Spirit to Serve Our Communities events.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.


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About this Employer

W Lakeshore Chicago

644 N. Lakeshore Drive
Chicago, IL 60611

Telephone (312) 943-9200
Reservations (312) 943-9200

520 Room Hotel

www.starwoodhotels.com

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A New Beginning

BE W. WE'RE INTERESTED IN YOU! W is a destination, more than a hotel. A contemporary lifestyle brand infused with the energy of non-traditional luxury… WHO WE ARE... What's hip, fresh, and cool, always balanced with what is comfortable and cozy? W is about celebrated comforts such as the signature W bed, state-of-the-art entertainment, fully wired technology and yummy Munchie Box. Work off that stress at Sweat Fitness center. Then kick back and relax in our Living Room while sipping on some cocktails from the bar or enjoy a mouth-watering treat in our restaurant. Our Whatever/Whenever® service takes care of everything else. A career with W is your passport out of the mundane and into the WOW. We are currently seeking qualified talent to provide our signature Whatever/Whenever service with an authentic desire to make our guests dreams come true.

Urban Renewal

Slip out of tension at Bliss Chicago's 9,600 square foot spa dedicated to erasing stress. Then flirt with the glittering skyline and drinks at Rande Gerber’s nightclub Whiskey Sky or over an inventive Mediterranean dinner at Wave.

The Big Picture

Admire the city and lake views, or slide the shade closed for a sweet escape. Indulge in the legendary Bliss lemon + sage Sinkside Six. Then dive into dreams atop the featherbed and down pillows that comfort each of our 520 deluxe guest rooms.