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Banquet Manager

Posted July 18, 2022

Hyatt Regency Coral Gables
Coral Gables, FL
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About This Job

Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.  Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.  Development opportunities and career path options are endless with Hyatt; there's virtually no limit to where your ambition can take you in our world-class organization. Discover your place to shine in our warm, respectful, and inclusive culture.
Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation and Inclusion.  Innovative, Hyatt employees are forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt employees are inspired by team spirit and camaraderie.  Service-Oriented, Hyatt employees are customer focused by providing authentic hospitality in every way every time.  Diversity and Inclusion, Diversity is an integral part of who we are and what we represent.
Goal of the Banquet Manager: Effectively and proactively monitors the daily functions of the Banquets Department. This is including providing support and guidance to the banquet team, the Catering and Convention Services team, the Convention Services floor department and Banquet Beverage.  This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.
The Banquet Manager Responsibilities may include:
  • Supports and Manages the Banquets Department while working closely with the Assistant Director of Operations and other hotel departments.  Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.
  • Supervise, Empower, Lead, Coach and Motivate the Banquet team including food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
  • Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys.       
  • Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders.
  • Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
  • Responsible for proactively reviewing staffing and equipment needs
  • Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
  • Responsible for maintaining a high energy, positive, professional appearance
  • Responsible for developing innovative and creative décor for Banquet function space
  • Responsible for short and long term banquet functions in the front and back of the house
  • Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
  • Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
  • Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
  • Ability to develop ideas for special events and holiday functions
Hyatt Hotels & Resorts believes in strong commitment to promotion from within. Three quarters of Hyatt's management staff is promoted from within, just about all of our function heads are promoted internally as well. The statistics are there; make it your next step!
Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards...whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you.

Requirements

  • Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
  • A true desire to understand and anticipatethe needs of others in a fast paced environment
  • Refined verbal and written communication skills (Bilingual - Spanish preferred but not required)
  • Must be proficient in general computer knowledge
  • Candidates should be extremely creative, innovative, detail oriented and organized
  • Hotel experience and a thorough understanding of all levels of banquet service
  • Previous experience as a Banquet Manager/Assistant, Banquet Captain or Event Services Supervisor preferred 
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service
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About this Employer

Hyatt Regency Coral Gables

50 Alhambra Plaza
Coral Gables, FL 33134

(305) 441-1234

250 Room Hotel

coralgables.hyatt.com

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Depart from the ordinary to Hyatt Regency Coral Gables, a Mediterranean style Miami luxury hotel, modeled after the Alhambra Palace in Spain. Our AAA Four Diamond hotel in Coral Gables exudes grace and elegance while offering supreme hospitality and excellent amenities to help make your stay in Miami, Florida a success. The two-story marble lobby is accentuated with antique candle chandeliers, floral arrangements, arched hallways, stone-and-tile stairs, and Spanish-style windows for an added sophistication. Relax by the pool with a fresh Mojito or enjoy local flavors at Two Sisters, our award winning fine-dining restaurant or perk up your day at Perks Coffee Bar. Our meeting and event facilities include 14,000 square-feet of space perfect for Miami business trips or special occasions.

Situated in the “Beverly Hills of Miami” just two blocks from Coral Gable’s Miracle Mile shopping, dining and entertainment area, Hyatt Regency Coral Gables is minutes from South Beach, downtown Miami, Coconut Grove, the Coral Gables business district, and is only four miles from Miami International Airport. This four-block district includes over 40 eateries, four theaters, art galleries and more than 170 shops for a shopper’s paradise. Beautiful beaches and green fairways are steps away for that perfect getaway whether visiting for business or pleasure. Our attentive staff and thoughtful amenities in our Coral Gables luxury hotel, set us apart from all the rest.

View our Hyatt Destinations Miami city guide for insider information on local culture, restaurants, shopping, events and more.