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Bell Person (Overnight)

Part-time

Posted July 13, 2022

Capitol Hill Hotel Washington DC
Washington, DC
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About This Job

Overview

Opportunity:  Bell Person

Greet guests with a warm welcome at hotel entrance and provide services related to the transportation and storage of luggage and provide other guest services. 

Potential Career Path

Bell Captain or Guest Service Agent – Concierge or Guest Services Manager – AGM or General Manager

Essential Job Functions

  • Load and unload luggage carts.
  • Tag and store luggage.
  • Escort guest to hotel rooms.
  • Provide an overview of guest room, hotel services and amenities. 
  • Make deliveries to guest rooms.
  • Assist guest with room changes.
  • Stock pantry when necessary.
  • Maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc.
  • Perform house attendant functions when staff shortages occur. 
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous customer experience required or equivalent training.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

One of the closest hotels near Capitol Hill, the National Mall, Union Station, the Supreme Court, and the Library of Congress, Capitol Hill Hotel boasts a superior location matched by distinct style and impeccable service. Offering some of the largest guest suites in Washington D.C., Capitol Hill Hotel makes any trip—whether leisure or business, a quick getaway or an extended stay—feel like home.

HHM is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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About this Employer

Capitol Hill Hotel Washington DC

200 C Street SE
Washington, DC 20003

(202) 543-6000

153 Room Hotel

capitolhillhotel-dc.com

Our Elegant Hotel 

Travelers will discover the tranquil beauty of the Capitol Hill Historic District in one of the most centrally located hotels in Washington D.C. Elegant and intimate, Capitol Hill Hotel is a home away from home in the heart of the nation’s capital, tucked away amidst the charming brick rowhouses of a residential neighborhood yet just a short walk away from Washington’s most important sites, including the Capitol Building, Supreme Court, Library of Congress, and the National Mall.

As one of the renovated hotels in Washington D.C., Capitol Hill Hotel effortlessly blends classic Federal style with chic modernity. Design elements such as cherry blossom motifs, vintage-style political cartoon art, and traditional wainscoting draw from the historic provenance of the city while speaking to the metropolitan dynamism that has marked Washington’s recent growth.

With 153 spacious and well-appointed guest rooms and more than 2,000 square feet of meeting and event spaces, our boutique hotel in Washington DC offers everything guests need for a short trip or extended stay in Washington D.C., including Wi-Fi Internet access and daily continental breakfast. From our boutique hotel, a walk in any direction reveals both historic grandeur and cutting-edge modern culture. Whether guests are exploring Washington D.C.’s majestic landmarks, discovering the diversity of local restaurants and artisans, or traveling on business to The Hill, marvel at a city that stands at the crossroads of America’s past and future.