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Security Manager

Posted August 13, 2022

The New York EDITION
New York, NY
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About This Job

Job Number

22097499

Job Category

Loss Prevention & Security

Location

The New York EDITION, Five Madison Avenue, New York, New York, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Management

Job Summary

Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

Candidate Profile

Education And Experience
  • High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.

OR

  • 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.

Core Work Activities

Managing Security/Loss Prevention Operations
  • Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
  • Completes all record keeping requirements in accordance with property and division standards to include the OSHA 200 log, OSHA 101, first report of injury, employee accident analysis, security analysis, key control and daily log documentation.
  • Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
  • Demonstrates knowledge of all brand loss prevention guidelines.
  • Enforces random bag checks at the Loss Prevention Base Station and the red sticker policy.
  • Complies with applicable laws and safety regulations.
  • Follow proper key control guidelines in loss prevention and in the property.
  • Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
  • Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Holds Quarterly Meetings and coordinates "Cluster" meetings through the Director of Loss Prevention.
  • Implements action plans to monitor and control risk.
  • Maintains integrity of the Loss Prevention Department through unannounced "spot checks" of the property to identify areas in need of corrective action.
  • Monitors all unusual activities in and around the property that would impair the well being of guests and employees.
  • Assists in all investigations for incidents related to both guests and employees.
  • Assists in all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
  • Assists in the efforts of the Accident Prevention Committee.
  • Assists in first aid program for guests and employees.
  • Provides an open door policy.
  • Provides escorts for employees and guests.
  • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
  • Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
  • Serves as a role model to demonstrate appropriate behaviors.

Ensuring And Providing Exceptional Customer Service

  • Meet quality standards and customer expectations on a daily basis.
  • Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
  • Provides services that are above and beyond for customer satisfaction and retention.

Additional Responsibilities

  • Develops liaison with local law enforcement and emergency services.
  • Informs and/or updates the executives and the peers on relevant information in a timely manner.
  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

This position requires proof of full vaccination against COVID-19 prior to the first date of employment, subject to applicable law. If you are offered employment, this requirement must be met by your date of hire, unless a reasonable accommodation request is received and approved.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

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About this Employer

The New York EDITION

5 Madison Avenue
New York, NY 10010

(212) 413-4200

273 Room Hotel

www.editionhotels.com

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New Luxury For a New Generation

The New York EDITION brings together lasting comfort, extraordinary style and an exceptional level of service in a uniquely individual environment. Located in the heart of midtown New York’s Flatiron District, steps from Madison Square Park, the luxury hotel seamlessly blends the integrity and character of a prestigious landmark building with a simple, sophisticated design sensibility. Originally built in 1909 as the headquarters for The Metropolitan Life Insurance Company, the historic 41-story clock tower offers jaw-dropping 360-degree views and is an iconic landmark against the city skyline.

Rooms

The New York EDITION’s 273 stylish guest rooms, suites and penthouses feature oak floors and dark oak wood-paneled foyers that create a cozy residential entrance combined with a modern feel. Oversized windows magically frame city views, including a close-up of Madison Square Park, the iconic Empire State Building and the breathtaking New York City skyline. 

Suites feature custom sofas and chaise lounges with imported linen upholstery, silver silk drapery and a walnut coffee table with espresso leather top. Large black and white photography from renowned fashion photographer Melvin Sokolsky’s iconic 1963 “Bubble” series are perched atop dark oak ledges on the building’s guest room floors. With its wealth of individual touches, residential feel, modern sensibility and emphasis on comfort and quality, the hotel suites at The New York EDITION combine the familiar and the original to create an interior of timeless style and enduring design.

Meetings & Events

The New York EDITION offers approximately 2,100 square feet of versatile meeting and event space in the heart of midtown Manhattan, including an executive boardroom and a studio space. Three modern penthouses, each 1,350 square feet with sweeping city views, can also host private events. The hotel's signature restaurant offers customized banquet menus for events, meetings, luncheons and dinner parties, available in each of our venues.