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Marketing Coordinator

Posted July 16, 2022

JW Marriott Tucson Starr Pass Resort & Spa
Tucson, AZ
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About This Job

Job Number

22099758

Job Category

Sales & Marketing

Location

JW Marriott Tucson Starr Pass Resort & Spa, 3800 W. Starr Pass Boulevard, Tucson, Arizona, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Job Summary

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels

, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Jw Marriott

is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
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About this Employer

JW Marriott Tucson Starr Pass Resort & Spa

3800 W. Starr Pass Boulevard
Tucson, AZ 85745

1-520-792-3500

575 Room Hotel

careers.marriott.com

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Welcome to our Tucson resort nestled against the saguaro-covered foothills of Tucson Mountain Park. JW Marriott Starr Pass Tucson Resort & Spa seamlessly blends with its stunning mountaintop setting, as natural as the surrounding desert itself. Our breathtaking resort in Tucson merges surpassing luxury and personal service with ample family-friendly recreation, an incredible array of dining options, three nine-hole desert golf courses, entertaining traditions, free Wi-Fi in the lobby and patio, supreme indulgences such as our Hashani Spa , and over 81,000 sq. ft. of event space. With spectacular views, and laced with nature trails through the mountain park for hiking and biking, plus exciting activities for the entire family, you'll make memories that will last a lifetime. And complementing the surrounding landscape, our fabulous array of multi-level swimming pools, waterslides, lazy rivers, and dancing fountains, fun for all ages. Immerse yourself in our AAA Four-Diamond luxury golf resort in Tucson.