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Housekeeping Supervisor at Sheraton Phoenix

Posted July 16, 2022

Sheraton Phoenix Downtown
Phoenix, AZ
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About This Job

Job Number

22099769

Job Category

Housekeeping & Laundry

Location

Sheraton Phoenix Downtown, 340 North 3rd Street, Phoenix, Arizona, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Job Summary

  • Sheraton Phoenix Downtown

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

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About this Employer

Sheraton Phoenix Downtown

340 North 3rd Street
Phoenix, AZ 85004

(602) 262-2500

800 Room Hotel

www.marriott.com

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Explore Arizona from our hotel in downtown Phoenix

Plan your getaway to Sheraton Phoenix Downtown, a contemporary destination situated in the heart of Phoenix. The largest hotel in Arizona's capital city, we provide guests with thoughtful amenities, modern lodging and a first-rate location near the Phoenix Convention Center. In addition, Footprint Center, Arizona State University, the Mayo Clinic, baseball's Spring Training and Arizona Mills Mall are all nearby. After a busy day in Phoenix, return to your hotel room or suite and recline on luxurious Sheraton bedding. Visit Breeze Bar, on our hotel's pool terrace, to soak in the sunshine and the striking views of downtown. As one of Phoenix, Arizona's premier convention hotels, we provide 110,000 square feet of versatile space, as well as on-site planning and catering. All venues are equipped with high-speed Wi-Fi access and the latest audiovisual technology, ensuring the success of your business event. Visit us at Sheraton Phoenix Downtown for an unforgettable stay in Arizona