Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications.
Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
|When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.|
Welcome to the Sheraton Birmingham hotel located in the heart of Uptown; Birmingham's newest entertainment district at the BJCC. Sheraton Birmingham Hotel is ready to welcome you to a whole new level of comfort and warmth. Our major renovation included a full renewal of our of the lobby featuring the Link@Sheraton with Microsoft - our sleek connectivity hub offering complimentary wireless High Speed Internet Access - redecorated guest rooms, and updated meeting spaces.
Relax in our indoor pool or get your pulse racing in our newly renovated fitness center. Our refurbished Moretti's lounge provides a pleasant, stylish setting in which to gather with friends. At day's end, a great night’s sleep awaits you in one of our freshly redecorated guest rooms—complete with flat screen TVs and our signature Sheraton Sweet Sleeper™ Bed, featuring a decadent duvet and pillow top mattress.
Impress your colleagues in one of Alabama's largest and most recognized convention hotels. Events of various sizes will thrive in over 350,000 square feet of updated meeting and exhibition space, including Alabama's largest ballroom—25,000 square feet of elegant and versatile space. We are also conveniently connected to the Birmingham/Jefferson Convention Complex by a covered skyway.
Discover southern hospitality at its best. Enjoy some of the finest restaurants in the south in the nearby Five Points South entertainment district. Join in the excitement of fellow fans at the infamous Alabama Sports Hall of Fame.
Experience Birmingham in a way you’ll never forget at the all-new Sheraton Birmingham Hotel.