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Accounts Receivable/HR Clerk

Posted September 15, 2022

Marriott Syracuse Downtown
Syracuse, NY
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About This Job


This position maintains records of all associates, maintains compliance and assists with other administrative clerical duties. This position also bill and collect revenues owed to the hotel and provide administrative support to the Accounting department. This position will report directly to the Director of Finance with direction with a dotted line report to the Director of Human Resources


  • Ensure associate files, and I9’s are audited regularly for proper certifications on all required trainings such as Serve Safe, TIPS, Safety trainings, including monthly orientation and upload certificates into Ultipro
  • Archive terminated files.
  • Ensure all new hire 6 part files are created and organized accordingly to Crescent Standards.
  • Ensure all administrative filing is completed weekly for Human Resources department.
  • Reviews and maintains compliance for documentation with Marriott & Crescent standards and obtain missing paperwork from associates and file and upload accordingly into Ultipro-UKG.
  • Assists putting together new hire packets and orientation packets.
  • Assists with reference checks on all new hires.
  • Create or update Human Resource bulletin boards and other posting locations as needed.
  • Ensure front desk is aware of birthdays/anniversaries monthly for Downtown Daily
  • Assist with associate team events and recognition, as needed, e.g. Rising Star program, Anniversary Awards program, hotel brand required meetings, etc.
  • Assist with filing and monitoring Worker Compensation claims and updating OSHA logs.
  • Understand brand specific and Crescent audit requirements.
  • Provide support on hotel branded system if applicable which includes but not limited to resetting passwords, assist with on line brand required trainings and set up, reviewing associate discount procedures.
  • Assists with resetting Ultipro-UKG associate access and logging in for training.
  • Attends daily stand up meetings
  • Maintain confidentiality at all times.


  • Sort and verify accuracy of Night Audit work (primarily receivables aspect), i.e. including reconciliation of banquet check extensions, coding of banquets at cost, review  and route sales and promotion checks with back-up.  Record department administration phone calls and inform Controller of any potential concern.
  • Post city ledger payments in property management system, reconcile and bill all city ledger accounts.  Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts. 
  • Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies.  Bill out credit cards (AMEX, DINERS, etc.).  Maintain accurate and legible logs for all credit cards. 
  • Set up new accounts in accordance with established credit policy. 
  • Assist in reconciling open account status items. 
  • Input General Cashier Summary and maintain binder.
  • File and distribute credit card cancellations, bulletins and credit warnings.  Process and follow-up on all returned checks accepted as cash payment.  Record General Ledger and City Ledger reconciliations.    
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.


Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times.  Ability to verbally communicate effectively with guests and co-workers.  Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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About this Employer

Marriott Syracuse Downtown

100 East Onondaga Street
Syracuse, NY 13202

(315) 474-2424

261 Room Hotel

Stay in a magnificently restored hotel in downtown Syracuse

Recently awarded the AAA Four Diamond Award, the Marriott Syracuse Downtown was restored to its original 1924 glory in 2016. We invite you to enjoy stunning surroundings both inside and out. Visit a variety of nearby attractions including Armory Square, Syracuse University and The Oncenter. When it's time to dine, enjoy savory breakfast, lunch and dinner at our three on-site restaurants. Those in need of a night in can order room service from our Fresh Bites Menu, available 24 hours. Renovated hotel rooms and suites feature a sleek design with the finest quality Stickley furniture, pillow top mattresses and flat-panel TVs. Marble bathrooms complement our modern, pet-friendly accommodations with double vanities and complimentary bath products. With 41,000 square feet of brilliant meeting space including a Conference Center, we can host memorable corporate and social events, complete with professional planning and catering services. Let us exceed your travel expectations.