Search 29,835 current hospitality jobs

Assistant Banquet Manager

Posted July 18, 2022

The Worthington Renaissance Fort Worth Hotel
Fort Worth, TX
Save this job

About This Job

Job Number

22101953

Job Category

Event Management

Location

The Worthington Renaissance Fort Worth Hotel, 200 Main Street, Fort Worth, Texas, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Management

Job Summary

Entry level management position that assists in leading the banquet staff while personally assisting in executing events based on requirements and standards. Assists in developing and directing team to provide consistent, high quality service.

Candidate Profile

Education And Experience
  • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.

Core Work Activities

Supporting Management Of Department Operations And Inventories
  • Assists in managing departmental inventories and assets including par levels and maintenance of equipment.
  • Maintains attendance log for banquet employees.
  • Maintains and enforces established sanitation levels.
  • Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).
  • Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
  • Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
  • Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
  • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
  • Assists in scheduling banquet service staff to forecast and service standards, while maximizing profits.

Participating In And Assisting In Leading Banquet Teams

  • Attends and participates in all pertinent meetings.
  • Leads shifts and actively participates in the servicing of events.
  • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.

Providing And Ensuring Exceptional Customer Service

  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds to and handles guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Strives to improve service performance.

Conducting Human Resources Activities

  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Ensures employees understand expectations and parameters.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Reviews comment cards and guest satisfaction results with employees.
  • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation.  Today, you bring your personal style to every experience.  You live life to discover.  You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide. If this sounds like you, you’re in the right place.  You’ve got authentic style, natural curiosity and a warm way with people. Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours.  That’s why we’re not just looking for anyone.  We’re looking for someone like you.

Save this job

About this Employer

The Worthington Renaissance Fort Worth Hotel

200 Main Street
Fort Worth, TX 76102

1-817-870-1000

504 Room Hotel

www.marriott.com

Follow us:
Discover the most distinctive of Fort Worth hotels, The Worthington Renaissance Fort Worth Hotel. Deemed "The Star of Texas", the Worthington is Fort Worth's original AAA Four-Diamond luxury hotel. Located in the heart of Downtown in historic Sundance Square, our superior hotel in Fort Worth, TX is just minutes from the Fort Worth Stockyards, the Museum District, Cowboys Stadium, Texas Motor Speedway, DFW Airport, Amon Carter Museum and Texas Christian University (TCU). We offer 504 luxurious guestrooms, each reflecting Western elegance, exceptional comfort and modern convenience, with high-speed Internet access, Marriott Plug-In technology and space to work and relax comfortably. Enjoy fine dining at Vidalias, take a dip in our indoor pool and stay in shape at our state-of-the-art fitness center. Indulge in our Terrace or Balcony Suites and Club Level for the ultimate Fort Worth luxury hotel experience. Discover a new standard for luxury hotels in Fort Worth, TX at the magnificent Worthington Renaissance.