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Chef de Cuisine

Posted August 19, 2022

The Ritz-Carlton, Kapalua
Kapalua, HI
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About This Job

Job Number

22101527

Job Category

Food and Beverage & Culinary

Location

The Ritz-Carlton Maui Kapalua, 1 Ritz-Carlton Drive, Kapalua, Hawaii, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

Y

Position Type

Management

Job Summary

Marriott offers relocation assistance for this job opening which is US and Canada: Plan Type (with or w/out real estate program).  Please visit MGS for details on the relocation policies

Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.

Candidate Profile

Education And Experience
  • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

OR

  • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

Core Work Activities

Ensuring Culinary Standards and Responsibilities are Met for Restaurant

  • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.
  • Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
  • Maintains food preparation handling and correct storage standards.
  • Recognizes superior quality products, presentations and flavor.
  • Plans and manages food quantities and plating requirements for the restaurant.
  • Communications production needs to key personnel.
  • Assists in developing daily and seasonal menu items for the restaurant.
  • Ensures compliance with all applicable laws and regulations regulations.
  • Follows proper handling and right temperature of all food products.
  • Estimates daily restaurant production needs.
  • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
  • Checks the quality of raw and cooked food products to ensure that standards are met.
  • Determines how food should be presented and creates decorative food displays.

Leading Kitchen Team

  • Supervises and coordinates activities of cooks and workers engaged in food preparation.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Leads shift teams while personally preparing food items and executing requests based on required specifications.
  • Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
  • Encourages and builds mutual trust, respect, and cooperation among team members.
  • Serving as a role model to demonstrate appropriate behaviors.
  • Ensuring and maintaining the productivity level of employees.
  • Ensures employees are cross-trained to support successful daily operations.
  • Ensures employees understand expectations and parameters.
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Establishing And Maintaining Restaurant Kitchen Goals

  • Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
  • Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
  • Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
  • Effectively investigates, reports and follows-up on employee accidents.
  • Knows and implements company safety standards.

Ensuring Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Sets a positive example for guest relations.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Empowers employees to provide excellent customer service.
  • Handles guest problems and complaints.
  • Interacts with guests to obtain feedback on product quality and service levels.

Managing And Conducting Human Resource Activities

  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
  • Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
  • Manages employee progressive discipline procedures.
  • Participates in the employee performance appraisal process, providing feedback as needed.
  • Uses all available on the job training tools for employees.
  • Assists as needed in the interviewing and hiring of employee team members with appropriate skills.

Additional Responsibilities

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Attends and participates in all pertinent meetings.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

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About this Employer

The Ritz-Carlton, Kapalua

1 Ritz Carlton Drive
Kapalua, HI 96761

+1 (808) 669-6200

463 Room Hotel

www.ritzcarlton.com

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Escape to an island paradise steeped in rich cultural and traditional Hawaiian customs when you stay at The Ritz-Carlton Kapalua. From the moment guests arrive at our breathtaking Maui resort, they are enveloped in captivating surroundings featuring lush flora and greeted with a warm Aloha reception with a Kukui Nut Lei. With direct access to the secluded, award-winning D.T. Fleming Beach, guests of the luxury Maui hotel can relax in the sun, or connect with the natural, tropical environment through hiking, snorkeling and a variety of other outdoor activities.From tropical rainforest hikes to ancient Hawaiian burial grounds, let us help create an unforgettable Maui escape that offers impeccable service and luxurious resort amenities in a breathtaking Hawaiian setting. Whether your ideal vacation is appreciating the natural beauty of the island of Hawaii, discovering the fascinating local customs or rejuvenating your senses at The Ritz-Carlton Spa, Kapalua, our world-renowned Maui resort is sure to delight. Maui has been named “Best Island” by Condé Nast Traveler for eighteen consecutive years, making our luxury Hawaii resort a premiere destination for remarkable vacations. The Ritz-Carlton, Kapalua is a Tier 3 property in The Ritz-Carlton Rewards.