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Rooms Operations Administrative Assistant

Posted July 20, 2022

Marriott St. Louis Grand
St. Louis, MO
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About This Job

Job Number

22102037

Job Category

Administrative

Location

Marriott St. Louis Grand, 800 Washington Avenue, Saint Louis, Missouri, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Job Summary

Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels

, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Jw Marriott

is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
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About this Employer

Marriott St. Louis Grand

800 Washington Avenue
St. Louis, MO 63101

(314) 621-9600

917 Room Hotel

www.marriott.com

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Our Hotel

A redesign earned us recognition from Marriott International in 2016 and made our hotel a destination for discerning travelers. Located downtown, the Marriott St. Louis Grand retains the charm of its historical building while offering a stylish stay. The touch of transformation is introduced in the Greatroom, a place to connect with free Wi-Fi or over hand-crafted cocktails. It’s also home to Zenia Bar & Grille, offering microbrews alongside chef-crafted cuisine. When you’re on the go, 8th Street Pantry is the place for snacks and beverages. Reimagined guest rooms offer simplicity with platform beds, multi-use surfaces, expandable closets, locally inspired art and spa-like bathrooms. A light-filled fitness center features the latest equipment. Across from the convention center, our St. Louis hotel offers over 55,000 square feet of meeting and event space, including one of the city’s largest ballrooms with room for 2,500 guests. We’re also near attractions including the Gateway Arch and Busch Stadium.