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Director of Sales and Marketing

Hotel Discounts, Free Lunch Provided Daily and Free Employee Parking

Posted July 28, 2022

Renaissance Toledo Downtown Hotel
Toledo, OH
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Be the innovative and dynamic motivating force driving hotel revenue and market share goals!

About This Job

What's in it for you…

  • Competitive compensation package!
  • Hotel discount at locations worldwide!
  • Paid time off and holiday pay incentives!
  • Professional development and promotion opportunities!
  • Full benefit options available!
  • 401(k) available for all associates!

About this job...

The Director of Sales and Marketing drives revenue generation through aggressive goal setting, team motivation, and proven sales strategies.  Keen understanding of market trends, intuitive networking, and adept negotiation skills are necessary for success as a Director of Sales and Marketing.  The primary role of the Director of Sales and Marketing is to lead hotel profitability through an innovative and entrepreneurial spirit, develop and execute a strategic sales and marketing plan, motivate the sales team to exceed targets, and achieve revenue and market share goals.

What you'll be doing...

  • Using business tools and first-hand observation, analyze market competition, market trends, and identify client needs.
  • Provide strategic, data-based revenue management plans for the hotel including rate development, establishment of group thresholds, space utilization, demand analysis, market mix management, and deployment strategies
  • Proactively solicit and secure business from new and prospective clients using proven sales strategies aligned with the hotel’s brand and vision.
  • Provide collaboration, mentorship, coaching, and training to hotel sales team, continually assessing strengths and opportunities of team members.
  • Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments, employing cross-segment selling strategies when needed.
  • Coordinate and facilitate sales calls with the hotel and corporate teams
  • Manage client contract process including negotiation, provisions, supplemental solution selling, and contract generation, capturing all information necessary for execution and billing.
  • Coordinate and conduct site tours emphasizing features to meet client needs and opportunities to enhance overall satisfaction.
  • Engage in purposeful communication and build long-lasting rapport with clients, creating an open dialogue to uncover client expectations and unrealized needs.
  • Promote hotel brand loyalty programs, encourage client participation, and offer special rate packages and upgrades when appropriate.
  • Effectively communicate with hotel departments to ensure timely and accurate delivery of client expectations, fulfillment of needs, and challenge resolution.
  • Always maintain professionalism consistent with hotel brand and company expectations.

Success factors...

Experience & Education: 

  • 5+ years of sales experience, preferably in hotels or related field
  • 4-year degree in hospitality management or sales preferred, or equivalent experience and education

Communication:

  • Exceptional verbal and written communication skills, including electronic communication
  • Must be able to speak, read, and write in primary language used in the workplace

Physical:

  • 8+ hours per day sitting desk/computer; stand and walk occasionally throughout workday
  • Lift, lower, and maneuver up to 10 pounds occasionally
  • Manual dexterity and repetitive motions required throughout workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer.

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About this Employer

Renaissance Toledo Downtown Hotel

444 North Summit Street
Toledo, OH 43604

+1 419-244-2444

241 Room Hotel

www.marriott.com

Managed By

Style and substance blend seamlessly at Renaissance Toledo Downtown Hotel. We provide a prime waterfront location and complimentary shuttle service to attractions within a 3-mile radius. Make new memories when you visit Huntington Center, SeaGate Convention Centre and the Toledo Museum of Art. When you're not exploring the area, settle into the upscale surroundings of our rooms and suites. We boast plush bedding, 55-inch flat-screen TVs and 24-hour room service. Many of our accommodations also feature river or city views. Check out our rooftop bar, The Heights, for unbeatable vistas and custom cocktails. Our restaurant, Brim House, serves hearty fare for all meals. Traveling for business? Our 13 event spaces provide modern settings for your professional meeting. Utilize our available catering services for your special occasion. Before your stay is complete, get in an invigorating workout at our fitness center. From start to finish, experience four-star amenities at Renaissance Toledo Downtown Hotel.