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Busser - Guest Service Support Expert

Posted July 23, 2022

Detroit Marriott Troy
Troy, MI
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About This Job

Job Number

22105077

Job Category

Food and Beverage & Culinary

Location

Detroit Marriott Troy, 200 W. Bigbeaver Road, Troy, Michigan, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Job Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels

, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Jw Marriott

is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
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About this Employer

Detroit Marriott Troy

200 W. Big Beaver Rd.
Troy, MI 48084

1-248-680-9797

350 Room Hotel

www.marriott.com

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Discover the upscale, contemporary design of a Troy, Michigan hotel in affluent Oakland County near downtown Detroit, The Somerset Collection, Chrysler, GM Tech Center and TACOM, as well as The Palace of Auburn Hills, home of the Pistons. This hotel in Troy, MI boasts accommodations featuring an array of pleasing amenities such as 37" flat screen TVs and spacious marble baths. Travelers will appreciate the complimentary hotel shuttle within a five-mile radius and thoughtful touches at our 350-room hotel in Troy, MI including wireless high-speed Internet, well-appointed work-stations and deluxe bedding, as well as on-site restaurant, 200 west. The reinvented Troy, MI hotel lobby features plush seating, modern technology and creative food and beverage concepts in a stylish setting-all designed to meet the needs of today’s traveler. As a certified Michigan Green Lodging Facility, you can count on the Detroit Marriott Troy hotel to provide you with a relaxing and eco-friendly stay each and every time you visit.