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Guest Service Expert - Server

On-call

Posted July 23, 2022

The Ritz-Carlton, Dove Mountain
Marana, AZ
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About This Job

Job Number

22104194

Job Category

Food and Beverage & Culinary

Location

Ritz-Carlton Dove Mt Golf, 15000 N Secret Springs Drive, Marana, Arizona, United States VIEW ON MAP

Schedule

Part-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Job Summary

  • On-Call

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

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About this Employer

The Ritz-Carlton, Dove Mountain

15000 North Secret Springs Drive
Marana, AZ 85658

+1 (520) 572-3000

253 Room Hotel

careers.marriott.com

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With an ability to embody the heart and soul of its Sonoran Desert surroundings, The Ritz-Carlton, Dove Mountain offers a sanctuary of natural beauty framed against the Tortolita Mountains. Distinguished from all other Tucson resorts by readers of Travel + Leisure magazine as one of the Top 100 Hotels in the World, guests will discover how easy it is to be inspired by the land revered by the Hohokam Indian inhabitants of centuries past. They can taste it in the rich bounty of local flavors embraced by our restaurants and feel it through the eco-holistic therapies of our luxury spa. They can experience it with adventure programs and world-class hiking destined to restore the soul and while traversing the mystical landscape of our Jack Nicklaus Signature Golf course. Let us create your dream oasis in this desert land where adventure and a gracious spirit enable our guests to return to life.Explore our Dove Mountain Wedding Experience Newsletter for an exclusive look into the premier wedding destination in Arizona. The Ritz-Carlton, Dove Mountain is a Tier 2 property in The Ritz-Carlton Rewards.