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Executive Housekeeper

Posted July 27, 2022

Cherry Tree Inn & Suites
Traverse City, MI
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About This Job

The Cherry Tree Inn & Suites is a 76 room waterfront beach property located on East Bay in Traverse City, Michigan. The Cherry Tree Inn is seeking an Executive Housekeeper that will manage the day to day operation of the hotel in all aspects of cleanliness. 

The Executive Housekeeper will manage all facets of the Housekeeping Department ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas.

The Executive Housekeeper Essential Responsibilities:

  • Supervises housekeeping and laundry staff: hiring, terminating, performance evaluations, training and development.
  • Assists general manager in the development of the department's annual budget. Monitors performance against plan.
  • Establishes and maintains cost control systems for staffing, inventories, (linen, terry, OS&E and cleaning supplies.
  • Enforces policies and procedures.
  • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
  • Schedules staff according to labor standards and forecasted business levels.
  • Prepares daily assignment sheets for all housekeeping and laundry associates.
  • Maintains cleanliness quality based on hotel objectives.
  • Monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices.
  • Compiles and reports accurate status of "the house" to the front desk department.
  • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items.
  • Maintains standard procedures for security of rented and leased equipment.
  • Maintains productivity and labor cost goals.
  • Works with finance to conducts formal inventories of linen, supplies and equipment as required.
  • Orders and receives supplies so as to maintain adequate inventory levels.
  • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day.
  • Maintains departmental key control.
  • Maintains deep cleaning program.
  • Acts as Manager on Duty as required.
  • Conducts monthly department meetings.
  • Attends weekly staff meetings.
  • Complete projects as determined by the General Manager.
Job Requirements
To do this kind of work, you must be able to:
  • Read and interpret business records and statistical reports.
  • Use mathematical skills to interpret financial information and prepare budgets.
  • Analyze and interpret established policies.
  • Understand the government regulations covering business operation.
  • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions.
  • See differences in widths and lengths of lines such as those on graphs.
  • Deal with the general public, customers, associates, union and government officials with tact and courtesy.
  • Plan and organize the work of others.
  • Change activity frequently and cope with interruptions.
  • Speak and write clearly.
  • Accept full responsibility for managing and activity.
  • Be available for work evenings, weekends and holidays.
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About this Employer

Cherry Tree Inn & Suites

2345 US 31 N
Traverse City, MI 49686

Telephone (231) 938-8888
Reservations (800) 439-3093

115 Room Hotel

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Beachfront Hotel in Traverse City

Treat yourself to a beautiful, beachfront Traverse City hotel stay when you choose the Cherry Tree Inn & Suites. Whether you're visiting with family or are here for business, you'll enjoy spacious and well-appointed studios and suites with modern amenities.