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Food Runner

Part-time

Posted July 27, 2022

Palm Beach Marriott Singer Island Beach Resort & Spa
Singer Island Riviera Beach, FL
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Compensation

$7.25 + Tips

About This Job

FOOD RUNNER     

Job Description:   Responsible for creating an impressive dining experience for all hotel guests.  Assist guests efficiently and courteously in all hospitality related functions, while ensuring that all food service is being maintained and served according to brand standards. 

ESSENTIAL FUNCTIONS

  • Maintain a professional appearance, both in person and of buffet set-up at all times
  • Responsible for set up, stocking and tear down of buffet
  • Oversee/Assist with inventory and prep-room cleanliness and upkeep
  • Ability to verbally communicate effectively with all guests and co-workers
  • Ability to perform all expo duties as outlined in the training outline and property specific check lists
  • Prolonged periods of standing and/or walking
  • Pushing, pulling, bending, stooping, upward reaching and ability to lift (25) pounds
  • Some exposure to cleaning chemicals
  • Assist in maintaining cleanliness of public areas
  • Compliance with all brand Standard Operating Procedures as well as OSHA requirements
  • Certified in food handling within 60 days of assignment by approved brand trainer
  • Comply with standards as outlined in brand food sanitation checklists
  • Assist guests with requested services (e.g. mail, faxes etc)
  • Report malfunction of equipment to Maintenance immediately
  • Assist team with training, supplies, and support in order to consistently provide brand standards
  • Practice safety standards at all times

SPECIFIC FUNCTIONS

  • Make sure all the food goes out from the expo line in a timely manner
  • Check plates to make sure they are presentable before handling to the guests
  • Being knowledgeable of all the menu and preparation 

GUEST RELATIONS

  • Be readily available/ approachable for all guests.
  • Take proactive approaches when dealing with guest concerns.  
  • Follow property specific second effort and recovery plan.
  • Uses Service recovery model to resolve guest issues
  • Professionalism and courtesy are to be extended at all times to guests, associates, and vendors

OTHER REQUIREMENTS

  • In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM: 
  • The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
  • Carry out all reasonable requests by leadership team.
  • Comply with department uniform and appearance standards.
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About this Employer

Palm Beach Marriott Singer Island Beach Resort & Spa

3800 North Ocean Drive
Singer Island Riviera Beach, FL 33404

(561) 340-1700

191 Room Hotel

www.marriott.com

Our Hotel

Our all-suites hotel is located on beautiful Singer Island, between Jupiter and West Palm Beach. Spanning 20 floors and 191 suites, our resort features condominium-style accommodations with a full kitchen, separate living, dining and sleeping areas, private balconies with ocean views and abundant amenities. Guests can savor a delicious meal and great views at one of our three restaurants. They can go for a swim in our outdoor infinity pool or our lagoon pool with a slide. We are ready to host an event in our versatile event venues, featuring inspired catering and modern technology. Our luxury hotel on Singer Island welcomes all travelers to the West Palm Beach area in the height of style.