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Catering Sales Manager

Posted August 3, 2022

The Wall Street Hotel
New York, NY
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Looking for a dedicated Catering Manager ready to have fun by creating a spirited and thoughtful experience for our guests and our team! Do you have what it takes? Join us...we are waiting for you!

About This Job

The Hotel

This is a unique opportunity to join the opening team of a brand new, luxury, independent hotel in Lower Manhattan. The ethos of our hotel is to be the new cultural beacon in the historic Financial District. This boutique hotel will have 180 beautifully appointed guest rooms and suites. World-class amenities including the signature onsite restaurant by Michelin Star Chef John Fraser will light up Wall Street. With 6500 square feet of stunning event and catering space on the top floor of the hotel, this destination is one to host memorable events with unparalleled views and experiences.  We invite you to explore our website www.thewallsthotel.com

Scope of Position

This Catering Manager position is a role to promote and sell to corporate and social clientele looking to host events on site. Generate hotel awareness through direct phone sales; direct sales calls and networking groups. Work closely with sales and marketing team to solicit, sell and confirm catering business required to meet budgeted catering goals. Candidate should possess the ability to solicit events programs through partnerships and relationships.

Organizational Structure

This position reports directly to the Director of Sales and Marketing.


Duties and Responsibilities

Identify and target catering customers that will generate business

Negotiate, draft, generate and confirm/sign catering contracts that ensure hotel budget and revenue targets are achieved

Follow up on all business inquiries and leads and qualify business to generate catering revenue

Nurture and grow deep partnerships in the community to help establish The Wall Street Hotel as a premier destination for groups, weddings and social events

Maintain thorough and complete product knowledge and in-depth understanding of comp set’s Features/Advantages/Benefits

Prepare any sales, production and market intelligence reports per the needs and requirements of the position

Perform any business analytics per the needs and requirements of the position and make necessary recommendations and improvements to processes and products.

Perform customer site inspections to uncover needs and present solutions that will maximize booking opportunity and create strong customer relationships.

Organize and participate in familiarization visits and entertain as and when required

Update all Sales System account profiles and contact information to maintain the sales and catering data base

Participate in any projects and meetings as and when assigned by the department head

Perform any other reasonable duties as required by the department head

Job Requirements

Maintain a professional appearance and conduct personal behavior in a mature professional manner when representing the hotel or company.

Responsive and genuine with guests and colleagues

Incorporates customer information as part of the overall strategy and advocates for the clients

Activity demonstrates financial acumen and operational understanding to make balanced business decisions

Exhibits exceptional written and oral skills, to leverage our vibrant brand and keep it in the forefront of all interactions

Possesses a strong attention to detail, monitor quality and be obsessively service oriented.

Be versatile and flexible and maintain composure during stressful times.

Receive and share constructive criticism.

Have interpersonal sensitivity and be a consummate team player

Exhibits passion and incessant drive to deliver on hotel and individual KPIs

Possesses leadership skills such as ownership, integrity, self-starter and entrepreneurial acumen.

Other Requirements 

  • 3-4 years’ experience in event sales as a catering sales manager is a must
  • Luxury life style experience in New York City is preferred
  • Social event sales experience is a plus
  • Prior knowledge of hotel sales and catering systems like Delphi, STS, Cvent, is a plus
  • Undergraduate degree is preferred
  • Knowledge of other languages; and exposure to different cultures is a plus

Compensation 

Generous medical, dental & vision insurance plans

Competitive salary & performance bonus

401 (k) Retirement plan

Opportunity to participate in Employee rate discounts for hotel rooms

Excellent training and development opportunities

Paid holidays and PTO

NOTE:

This job description states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

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About this Employer

The Wall Street Hotel

88 Wall Street
New York, NY 10005

181 Room Hotel

www.thewallsthotel.com

The Wall Street Hotel is an independent luxury lifestyle boutique hotel that features 181 rooms and suites. It offers 4,800 sq ft event space with food and beverage offerings by a Michelin Star Chef.

Our mission is to establish the greatest New York hospitality experience, heralding a new style and cultural transformation of the Financial District. We are independently owned and operated hotel. This means that all of our energy and efforts are focused on this singular location, which allows us to be more thoughtful and go the extra mile in every aspect of service and offering.

We want to light up Wall Street.

The sheltered, winding streets of the Financial District have more Old World charm than the rest of the city put together. But while the district’s rediscovery has produced chic odds and ends, it needs a center – heart pumping, smart and stylish cultural life not just through its own halls but beyond, unifying the neighborhood with an impeccably modern, gracious approach to service and hospitality