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Front Desk Supervisor

Posted July 31, 2022

Hilton Providence
Providence, RI
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THIS POSITION IS ELIGIBLE FOR A $500 SIGN ON BONUS!

About This Job

THIS POSITION IS ELIGIBLE FOR A $500 SIGN ON BONUS!

We are seeking a talented and motivated candidate, who will supervise the Front Desk Team to the next level of excellence.  This candidate will be a self-starter and have passion for creating rewarding experiences.

The Front Office  Supervisor is responsible for daily supervision of the Front Desk staff, quality service, guest satisfaction and safety.

  • Supervises check-ins, check-outs, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. 
  • Supervises the processing of the guest bills and collection of payments in compliance with cash handling, credit card processing and accounting policies and procedures. 
  • Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.

Benefits

We offer a highly competitive benefits package!

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplemental Life Insurances (Self, Spouse and Child)
  • Identity Theft Protection
  • 401(k)
  • Paid Time Off, Vacation and Holidays
  • AMAZING HOTEL DISCOUNTS!
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About this Employer

Hilton Providence

21 Atwells Avenue
Providence, RI 02903

(401) 831-3900

274 Room Hotel

www3.hilton.com

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a Top 10 Hotel Management Team and "hospitality employer of choice!"

At A Glance

Located in the heart of downtown Providence, Rhode Island, this stylish hotel is within walking distance of Historic Federal Hill, Providence Place Mall and Rhode Island Convention Center. Discover attractions with ease from this comfortable and sophisticated Rhode Island hotel. Travelers will discover fantastic shopping and entertainment at Providence Place Mall or they may enjoy a day out at Roger Williams Park Zoo, one of the oldest zoos in the US.

  • Central location in Downtown Providence
  • Adjacent to Dunkin’ Donuts Center and the Rhode Island Convention Center
  • Less than a mile from Providence Place Mall
  • Indoor heated pool and 24-hour fitness center
  • Breakfast, lunch, dinner or al fresco dining; on-site Starbucks®
  • 8,500 sq. ft. of flexible meeting space