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Evening Server

Hotel Discounts, Free Lunch Provided Daily and Free Employee Parking

Posted July 28, 2022

Renaissance Toledo Downtown Hotel
Toledo, OH
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Compensation

$4.65 + Tips

About This Job

What's in it for you…

  • Hotel discount at locations worldwide!
  • Paid time off and holiday pay incentives!
  • Professional development and promotion opportunities!
  • Flexible schedules for full-time and part-time work!
  • 401(k) available for all associates!
  • Full benefit options available for full-time associates!

About this job...

Restaurant Servers provide attentive, dynamic, and inspiring tableside service for our restaurant guests.  Thorough knowledge of the food and beverage menus including recommended offerings and pairings is critical to success.  Restaurant Servers must be proactive in handling guest needs, be highly engaging and service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Restaurant Server is to deliver and exceed guest expectations, execute the restaurant vision, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

What you'll be doing...

  • Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
  • Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
  • Accurately detail each order, ensuring accuracy and guest delight.
  • Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
  • Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
  • Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
  • Always maintain professionalism consistent with restaurant and company expectations.
  • Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
  • Take on additional tasks as necessary or assigned by restaurant leadership.

Success Factors...

  • Effective verbal and written communication skills
  • Must be able to speak, read, and write in primary language(s) used in the workplace
  • 8+ hours per day; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds frequently
  • Reach, bend, stoop, and pivot frequently throughout the workday

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve.  FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.  Equal Opportunity Employer.

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About this Employer

Renaissance Toledo Downtown Hotel

444 North Summit Street
Toledo, OH 43604

+1 419-244-2444

241 Room Hotel

www.marriott.com

Managed By

Style and substance blend seamlessly at Renaissance Toledo Downtown Hotel. We provide a prime waterfront location and complimentary shuttle service to attractions within a 3-mile radius. Make new memories when you visit Huntington Center, SeaGate Convention Centre and the Toledo Museum of Art. When you're not exploring the area, settle into the upscale surroundings of our rooms and suites. We boast plush bedding, 55-inch flat-screen TVs and 24-hour room service. Many of our accommodations also feature river or city views. Check out our rooftop bar, The Heights, for unbeatable vistas and custom cocktails. Our restaurant, Brim House, serves hearty fare for all meals. Traveling for business? Our 13 event spaces provide modern settings for your professional meeting. Utilize our available catering services for your special occasion. Before your stay is complete, get in an invigorating workout at our fitness center. From start to finish, experience four-star amenities at Renaissance Toledo Downtown Hotel.