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Director of Restaurants

Relocation Available

Posted July 31, 2022

Gaylord National Resort & Convention Center
National Harbor, MD
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About This Job

Job Number

22110771

Job Category

Food and Beverage & Culinary

Location

Gaylord National Resort & Convention Center, 201 Waterfront Street, National Harbor, Maryland, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

Y

Position Type

Management

Job Summary

  • Relocation Plan Available

Leads and initiates Food and Beverage (F&B) outlet operations including outlet marketing, food and wine promotions, customer service and inventories. Assists with the menu development, recipe development and food preparation for the designated outlet. Develops beverage programs within the parameters of the company’s national agreements. Maintains established policies and procedures within the designated outlet. Develops and executes the strategic plan including budget administration and preparation, forecasting, profit and loss accountability, cost control and inventories. Manages the performance of the outlet service and management staff. Develops and executes creative initiatives to enhance the guest service experience. Verifies that the outlet staff performs according to Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Association (OSHA) and regional Alcoholic Beverage Commissions guidelines.

Candidate Profile

Education And Experience
  • High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.

OR

  • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.

Core Work Activities

Leading Food And Beverage Operations
  • Leads and initiates Food and Beverage (F&B) outlet operations including outlet marketing, food and wine promotions, customer service and inventories.
  • Assists with the menu development, recipe development and food preparation for the designated outlet.
  • Develops beverage programs within the parameters of the company’s national agreements.
  • Maintains established policies and procedures within the designated outlet.
  • Develops and executes the strategic plan including budget administration and preparation, forecasting, profit and loss accountability, cost control and inventories.
  • Conducts inventory for par levels of food, beverage and paper supplies.
  • Establishes methods for inventory control and adheres to purchasing procedures.
  • Verifies the proper maintenance, cleaning and operation of the outlet and service equipment.
  • Develops and executes creative initiatives to enhance the guest service experience.
  • Maintains and demonstrates strong knowledge of food and beverage trends within the hospitality industry.
  • Executes administrative functions such as reporting, forecasting, quality assurance and departmental meetings.

Leading Food And Beverage Team

  • Manages the performance of the outlet service and management staff.
  • Verifies that the outlet staff performs according to Hazard Analysis and Critical Control Points (HACCP), Occupational Safety and Health Association (OSHA) and regional Alcoholic Beverage Commissions guidelines.
  • Facilitates effective communication within F&B and with support departments.

Ensuring Exceptional Customer Service

  • Provides services that are above and beyond for customer satisfaction and retention.
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Empowers employees to provide excellent guest service.

Managing And Conducting Human Resources Activities

  • Interviews, selects and trains employees
  • Appraises employee’s productivity and efficiency for the purpose of recommending promotions or other changes in status
  • Provides for the safety and security of the employees or the property
  • Monitors employee attendance and records absences/tardiness.
  • Helps direct supervisors to achieve their own development goals.
  • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment and dining all in a self-contained environment, Gaylord Hotels makes meeting planning easy and provides attendees great networking opportunities. As a Gaylord Hotels STAR, you'll bring your warm smile, genuine excitement and a “consider it done” spirit to work. In return, you’ll experience the rewards of growing your career among a team of professionals with a passion for excellence. Ready for a change? Take the initiative. Enjoy the Rewards.

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About this Employer

Gaylord National Resort & Convention Center

201 Waterfront Street
National Harbor, MD 20745

(301) 965-4000

1,996 Room Hotel

www.marriott.com

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Witness everything in one place at our National Harbor hotel

Escape the ordinary at Gaylord National Resort & Convention Center. Standing on the shores of the Potomac River, our stylish resort offers convenient access to many of Maryland's most beloved attractions, including the Capital Wheel and MGM National Harbor®. There also are plenty of things to explore right under the roof of our hotel. From the 19-story glass atrium overlooking the river and full-service spa to our seven distinct restaurants, you can experience it all. Our signature attraction ICE! comes to life during the winter season. Cap off your night at Pose Lounge & Nightclub, our rooftop bar with stunning views of National Harbor. Afterwards, unwind in our spacious rooms and suites furnished with comfortable beds, flat-panel Smart TVs and mini-refrigerators. We house 94 event rooms for conferences, business meetings and wedding receptions. Whatever the reason for your trip to the Washington, D.C. area, allow Gaylord National Resort & Convention Center to make it one you won't soon forget.