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Front Desk Guest Service

Posted July 31, 2022

W Atlanta - Downtown
Atlanta, GA
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About This Job

Job Number

22111538

Job Category

Rooms & Guest Services Operations

Location

W Atlanta Downtown, 45 Ivan Allen Jr. Boulevard, Atlanta, Georgia, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Job Summary

  • Full time
  • $15 plus benefits

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.


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About this Employer

W Atlanta - Downtown

45 Ivan Allen Jr. Boulevard
Atlanta, GA 30308

(404) 582-5800

237 Room Hotel

www.marriott.com

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Discover an urban oasis that captures the vital energy of the city at W Atlanta – Downtown. With must-sees like Mercedes-Benz Stadium, the Georgia Aquarium and Centennial Olympic Park in our backyard, our hotel provides coveted insider access to what's new, now and next in Atlanta. Bold bites and creative cocktails are on the menu at The Living Room, while Local Motives taps into the soul of the BeltLine with eclectic décor and locally-inspired cuisine. Escape the buzz of downtown with a stress-melting massage at Spa @ W Atlanta Downtown and step onto the scene at WET® rooftop pool; the seasonal WETBAR is ground-zero for carefree revelry high above downtown. Quintessential Southern charm meets cosmopolitan living in our guest rooms and suites, beckoning guests with sinfully comfortable W beds, Comfort Zone amenities and sweeping views. Featuring luxury event spaces, our hotel is a thoroughly inspired destination for original soirees in Atlanta—come play and stay with us.