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Front Office Manager - Martinique on Broadway

Posted August 2, 2022

Martinique New York on Broadway, Curio Collection by Hilton
New York City, NY
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About This Job

Description

Martinique New York on Broadway, Curio Collection by Hilton – Hilton’s newest addition to the Big Apple, is located in the vibrant neighborhood of Midtown South bordering NoMad and Koreatown, the magnificently maintained Beaux-Arts building, which is designated as a New York City landmark, welcomes visitors this holiday season following a complete top to bottom transformation.

An official Historic Hotels of America® and recent recipient of the 2020 Historic Hotels Awards of Excellence, the hotel’s renovation evokes a sense of classic sophistication and encompasses beautifully appointed, modern, noise-canceling guest rooms and suites, a new expansive state-of-the-art fitness center, and newly restored public spaces nodding to the hotel’s iconic past, all located within an Art Deco-inspired sanctuary tucked away from the hustle and bustle of the city.

We are adding a Front Office Manager to our team! The ideal candidate will have 2 or more years of Front Office (OnQ preferred) leadership experience in a unionized environment. Role MAY include 2 relief overnight shifts, overnight availability required.

What will I be doing?

Reporting to the Director of Operations, the Front Office Manager’s responsibilities include:

Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Martinique New York on Broadway, Curio Collection by Hilton

49 W 32nd Street
New York City, NY 10001

+1 212-736-3800

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Midtown stay near Times Square

We’re located in Midtown, within a half-mile of 33rd Street Station, the Empire State Building, and Times Square. Broadway Theatre and Grand Central Station are within 10 minutes and we’re under two miles from The High Line and Central Park. Enjoy our onsite restaurant and 24-hour fitness center. WiFi’s on us and pets are welcome.