Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Whether exploring Reston Town Center or our nation's capital, our Dulles airport hotel keeps you near the excitement of the Washington metropolitan area. Step into our hotel lobby with its bold designs and feel your travel stress melt. Our 24-hour fitness center and choice of indoor or outdoor pool (seasonal) accommodates your fitness routine. Dine on your schedule with Fresh Bites in-room service. Need event space near Dulles airport? Our hotel boasts approximately 13,000 square feet of stylish venue space, including both indoor and outdoor spaces and 14 breakout rooms, perfect for large events. Unwind in your spacious room, offering smart TVs and free Wi-Fi. Every room features Revive® bedding packages and soundproof windows, ensuring your rest and comfort.