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Manager of Banquet & Events Set Up

Posted September 12, 2022

Palmer House, A Hilton Hotel
Chicago, IL
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About This Job


The Palmer House Hilton, an iconic property in the heart of Chicago with 1,641 guest rooms, is seeking their next Manager of Banquet & Event Set Up.  This role will work with internal and external guests to ensure that high quality and cleanliness standards of all meeting rooms and pre-function space is met in addition to supervising banquet team members and conducting the set up, break down, and service of conference meeting rooms. Strategically, this position will develop checklists and cleaning schedules to ensure proper cleanliness and maintenance of public space as well as interview, train, supervise and manage the performance of the banquet set up team.

The ideal candidate for this role is highly organized, outstanding at multitasking, detail oriented and highly focused on the creation of positive guest experiences. Two (2) years of experience in banquet set up and experience in B.E.O computer software is required, with previous experience leading within a unionized environment preferred. 

To learn more about the hotel, please visit their website at: Palmer House a Hilton Hotel


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Palmer House, A Hilton Hotel

17 East Monroe Street
Chicago, IL 60603-5601

(312) 726-7500

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At A Glance

Palmer House® A Hilton Hotel has 140 years of experience, winning over downtown Chicago travelers with award-winning service. Set in the theatre and financial district, this landmark hotel is close to well-known attractions. You’ll find famous frescoes, stylish suites, massive meeting space and artful dining at Lockwood and Potter's Chicago Burger Bar. Relax at The Spa at Palmer House or work out in the sizeable fitness center.

Small or large, formal or informal, Palmer House has the spaces for all of your meetings and events. This Chicago hotel boasts seven ballrooms, 77 breakout meeting rooms and more than 50 VIP suites. Expect fast internet access, A/V expertise and a connectivity center.

  • AAA Four Diamond Chicago hotel with historic guest rooms
  • In walking distance to Millennium Park, the Art Institute and theaters
  • The Spa at Palmer House offers a menu with both classic and trending services
  • 3 beautiful ballrooms, the largest accommodating 1,200 for banquets
  • Memorable meals under the historic lobby mural at Lockwood