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Hotel Maintenance & Security (Overnight Shifts)

FREE PARKING, FREE LUNCH, Affordable Medical, Dental, & Vision, 401(k) Contribution & Match, Hilton Team Member Travel Perks Domestic & International thru Hilton Honors Program!

Posted September 22, 2022

Hilton Columbus At Easton
Columbus, OH
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Compensation

$18.00

About This Job

POSITION PURPOSE:

Maintain a safe environment at the Hilton Columbus at Easton for all guests and team members. When necessary assist at any Olshan Properties Easton Hotels. Monitor and respond to building systems and areas to ensure a safe, efficient, and comfortable operation of the hotel according to all Olshan Properties standards.

What you will be doing

ESSENTIAL FUNCTIONS:

Perform safety and security inspections of the entire hotel, grounds and parking lot. Investigate noise complaints, assist with medical emergencies, guest and team member safety and security. Understand all Life Safety Systems and take control in emergency situations. Resolve guest complications. Collect information for investigation of accidents, thefts, property loss and unlawful activities. Document details and advise management. Prepare daily reports.

Perform daily activities to include, but not limited to property rounds, monitoring weather conditions including snow and ice, salting/shoveling sidewalks and all entrances as needed, pick up trash, deliver guest folios or items as needed, pick up room service cards. Close and open the swimming pool, exterior doors, and meeting rooms as needed. Assist managers, engineers, valet, night audit, and other Olshan Properties at Easton as needed to cover where needed.

Support the HotSos or other maintenance work order programs throughout the hotel. Learn and utilize all essential functions of HotSos or other maintenance work order programs, from accepting, starting, stopping if needed, adding notes, adding pictures, etc… on all Service Orders and PM orders. Give all Emergencies & Guest Occupied rooms the Highest Priority. Check work orders daily to follow up on any that needed parts or any that may be left from the previous day. Perform repair work given on all service orders and PM Orders and ensure all work is completed in a timely manner.

Perform guest room calls; such as, light plumbing maintenance, WIFI, remotes, HVAC etc. public space and service area preventative maintenance using the approved check list and/or work requests. This will include, but not limited to, replacing lamps, repairing wall paper, caulking, tile grout, faucets, toilets, changing filters, furniture repair, painting, etc. Maintain Hilton logs and inspection sheets.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination supportive functions, with the percentage of time performing each function to be solely determined by the Area Director of Engineering, Assistant Director of Engineering, and/or the General Manager based upon the particular requirements of the Hotel.

OTHER:

Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Team members with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all team members are required to fully comply with hotel rules and regulations for the safe and efficient operation of hotel facilities set forth by the Hilton Columbus at Easton, Olshan Properties and Hilton hotels. Team members who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

The ideal candidate for this position must have

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.

Possess basic knowledge of the carpentry, painting, commercial heating and air conditioning, plumbing, and electrical disciplines.

Possess basic knowledge and skill with both hand operated and electrical equipment.

Ability to react quickly/decisively to changes in the Hotel.

Ability to perform tasks while bending, stooping, kneeling, or standing while supporting additional weight up to 25 lbs.

Ability to stand and walk for extended periods of times, climb stairs, ladders or use a man lift to work at heights up to 30 feet, often reaching overhead.

Ability to push, pull, grasp, lift, and/or otherwise move supplies and equipment weighing up to 75 lbs., occasionally waist high.

Ability to communicate telephonically, face-to-face, and over a hand-held two way radio.

Ability to hear a change in pitch of high speed mechanical equipment.

Visual ability to read manufacturer’s instructions, correspondence.

Possess a basic ability to read and write and speak English, to comprehend and communicate instructions to both the hotel and its clients. Be able to complete checklists, reports and document evenings activities.

Ability to remain calm in emergency situations and to effectively deal with the internal and external guests, some of whom require patience, tact and diplomacy to defuse anger, collect accurate information, and solve guest concerns.

Ability to work under time constraints and deadlines, must be productive in quantity and quality of work.

Ability to maintain confidentiality.

Ability to work in a 365 day 24 hour environment.

Ability to use finger/hand movements for extended periods of time. Finger and hand dexterity to manipulate switches, writing instruments, a computer keyboard, etc.

QUALIFICATION STANDARDS

Education: Any combination of education and experience equivalent to graduation from high school or any combination of education, training, or experience that provides the required knowledge, skills and abilities. High school graduate preferred.

Experience: Basic experience in maintenance trades, including painting, plumbing, and preventive maintenance. One year experience as a security person or military service preferred. Previous hotel experience preferred.

Licenses or Certificates:

No Licenses required for this position. CPR Certified preferred. Alcohol Awareness Training preferred.

Other: Additional language ability preferred.

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About this Employer

Hilton Columbus At Easton

3900 Chagrin Drive
Columbus, OH 43219

(614) 414-5000

345 Room Hotel

www3.hilton.com

Within the Easton Town Center shopping complex

We’re connected to Easton Town Center, home to more than 200 shops and restaurants. Within 20 minutes, reach Downtown Columbus, the Franklin Park Conservatory, Ohio State University, and the historic German Village. John Glenn Airport is four miles away. Perks include our indoor pool and fitness center.

Dining and drinks

Our contemporary lobby restaurant, Easton Social, serves up casual American cuisine. Herb N’ Kitchen is your go-to spot for grab-and-go dishes, homemade pizzas fired in our brick oven, and Ohio-made snacks. Dine with us or have room service delivered.