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Posted November 24, 2022

Joella's Hot Chicken - St. Matthews
Louisville, KY
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About This Job

Joella's Hot Chicken

is growing and always looking for great people to join our team! We are on a mission to bring people the best Southern hospitality and cuisine and we take pride in serving our award-winning, made-in-house menu items.

Responsibilities Include

  • Greet customers and ensure the best guest experience
  • Guide guests through ordering process,
  • Taking orders from drive-thru using headset, repeating orders for accuracy
  • Processing customer payments
  • Stocking supplies and paper goods as needed
  • Performs other job functions as assigned

Knowledge, Skills And Abilities

  • Self-starting personality
  • Ability to communicate effectively verbally
  • Team player
  • Ability to exceed expectations of guests
  • Excellent time management skills
  • Knowledge of restaurant/kitchen operations

Physical Requirements

  • Stand, sit, or walk for an extended period of time
  • Reach overhead and below the knees, including bending, twisting, pulling and stooping
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance

Job Competencies

  • Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
  • Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
*Joella's Hot Chicken is an Equal Opportunity Employer. 
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About this Employer

Joella's Hot Chicken - St. Matthews

3400 Frankfort Avenue
Louisville, KY 40207

(502) 895-2235


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Growin’ up, fried chicken was on the dinner table every Sunday and Momma’s was certainly the best. She taught me everything I know, well almost, about making chicken just right. And cookin’ too you know; only use fresh, all natural ingredients, and make it all from scratch – every time, every day, because your friends are worth it. That’s how you do it right and how you always get the best flavor, the best taste. But I’ve always liked adding a little spice to everything I do - makes life a lot more fun. And this includes my hot chicken.

In honor of Momma, I’ve called my hot chicken restaurant by the name she gave me. So welcome to Joella’s Hot Chicken. Come on in, sit down and eat, Honey. But first, tell me how you like it and I’ll make it just that way, only better. Because I’m not just gonna’ make you a meal, I’m gonna’ make your whole day.