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Assistant Housekeeping Supervisor

Posted September 9, 2022

TownePlace Suites Albany Downtown/Medical Center
Albany, NY
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About This Job

TownePlace Suites and Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

 What You Will Be Doing

As an Assistant Housekeeping Supervisor, you will direct and work with your staff to ensure property guestrooms, public spaces, and employee areas are clean and well maintained.  You will complete inspections and hold people accountable for their assigned tasks, delivering corrective actions if needed.

Your specific duties in this role will include:

  • Inspecting guest rooms, public areas, pool, etc. after they are cleaned by Housekeeper/Houseperson to ensure quality standards
  • Ensuring long term stay departure rooms are deep cleaned and ready for next guest
  • Running sold room reports, verifying room status, determining discrepant rooms, prioritizing room cleaning, and updating status of departing guest room
  • Documenting and resolving issues with discrepant rooms with the Front Desk
  • Cleaning rooms as necessary
  • Preparing, distributing, and communicating changes in assignment sheets/workboards
  • Communicating issues to next shift
  • Completing required paperwork
  • Assisting management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
  • You must be able to pass a thorough background check and drug screening

Job Requirements

We are looking for enthusiastic candidates with solid customer service skills and a focus on team work. Since you will be supervising / directing a team, excellent interpersonal and clear communication skills are expected. You should also be able to manage your time effectively and delegate tasks according to the situation at hand.

Additional requirements for the Assistant Housekeeping Supervisor  include:

  • 2 years of experience in the housekeeping or related professional area
  • Ability to manage / supervise a staff
  • Ability to work as part of a team and complete tasks individually
  • Ability to prioritize tasks in a fast-paced work environment

Workplace Safety in the era of COVID-19

Associate and guest safety continues to be our top priority.  We strictly follow social distancing guidelines.  Our staff are supplied with all necessary Personal Protective Equipment, our cleaning products and methods follow CDC guidelines, and we precisely adhere to all state orders.


We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

For more information about Waterford Hotel Group, please visit our website at


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About this Employer

TownePlace Suites Albany Downtown/Medical Center

22 Holland Avenue
Albany, NY 12209

(518) 860-1500

106 Room Extended Stay

Our Hotel

Our hotel's prime location surrounds you with adventure. Explore the Empire State Plaza Convention Center, Times Union Center and the University of Albany. When it's time to unwind, discover soothing settings in our spacious suites. We deliver convenience with plush bedding and fully equipped kitchens. Business travelers can also benefit from ergonomic workstations and complimentary Wi-Fi. After awaking rejuvenated, jump-start your morning at our free breakfast buffet. Indulge in a wide selection of muffins, sausages, waffles on the weekends, and more. To burn some of your consumed calories, take full advantage of our fitness center, or switch up your exercise routine by swimming laps at our indoor pool. If you're needing to focus on work, we provide an intimate event space compatible for board meetings and team training seminars. At TownePlace Suites Albany Downtown/Medical Center, we set the stage for refreshing travels.