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Travelle Server Assistant

Medical, Dental, Vision, 401K

Posted September 12, 2022

The Langham Chicago
Chicago, IL
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About This Job

PRIMARY OBJECTIVE OF POSITION: 

Provide service assistance to Servers while delivering quality products and service to guest/clients.  Responsible for setting and clearing of tables, stock service station and daily side work.  Provide maximum levels of guest service while maintaining Langham Hospitality Group standards and Forbes service standards.

RESPONSIBILITIES AND JOB DUTIES: 

  • Responsible for maintaining station stock and clean during work shift.
  • Responsible for polishing and inspecting all restaurant service ware, linen, china and condiments are accessible to servers within luxury standards (china glass and flatware are streak free and without water spots, linen napkins folded without holes or tears).
  • Provide coffee, water, beverages and breads to guest/clients throughout their meal as required by guest.
  • Ensure proper set-up of all tables in assigned section and the clearing of tables and transport dirty tableware to stewarding.  Floor and table bases to be swept of crumbs and debris following guest departure.  Any debris on glass windows to be cleaned.
  • Run food to tables and clearly explain the composition of each dish in details while communication effectively.
  • Assist other colleagues throughout the outlet team including servers, porter, bartenders and kitchen colleagues.
  • Provide knowledge of the hotel, facilities and local city attractions to respond to guest/clients inquiries.
  • Must adhere to All State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed.
  • Ability to communicate effectively with guests in a gracious manner and positive demeanor.

SPECIAL SKILLS REQUIRED: 

  • Must be able to effectively work with a variety of internal and external customers and staff. 
  • Ability to work flexible schedule to ensure event coverage.
EXPERIENCE REQUIRED: 
  • High School diploma preferred.
  • Two years of previous Restaurant Bussing experience required .
  • Luxury hotel experience preferred.
  • IL Sanitation License, TIPS and BASSET licenses required.
  • CPR Certification and/or First Aid Training preferred.  

PHYSICAL DEMANDS: 

  • Requires walking or standing to a significant degree.
  • Ability to lift 20 lbs. to 50 lbs.
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About this Employer

The Langham Chicago

330 North Wabash
Chicago, IL 60611

(312) 923-9988

246 Room Hotel

chicago.langhamhotels.com

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HOTEL AT A GLANCE

Majestic views of the cityscape, the Chicago River, and Lake Michigan. All housed in a skyscraper designed by renowned architect Mies van der Rohe. Situated in downtown Chicago, our hotel is mere minutes from the Loop, Grant Park, Magnificent Mile, Millennium Park and Navy Pier. Discover the perfect blend of convenience and stylish comfort only at The Langham, Chicago.

ROOMS AND SUITES

268 guest rooms and 48 suites designed for the discerning traveller. Warm colour tones accented with rich textiles and dark woods create open and inviting spaces. Floor-to-ceiling windows provide sweeping vistas of the Chicago skyline and river. Modern conveniences and our signature amenities make every room a comforting place to unwind. 

DINING

Visual and edible masterpieces that will delight and indulge. Discover contemporary Seasonal American cuisine at Travelle. For a taste of our classic heritage, enjoy our Langham Afternoon Tea with Wedgwood alongside views of Chicago in our stunning lounge, Pavilion.

SPA AND FITNESS

Stay healthy even when you travel. Get a workout in our state-of-the-art fitness studio or take a dip in our indoor pool. Then, unwind and align your mind at our award-winning wellness retreat, Chuan Spa. Choose from a range of treatments inspired by Traditional Chinese Medicine, that is guaranteed to pamper the senses.

MEETINGS AND EVENTS

Exclusive downtown Chicago location. Elegant spaces adaptable for a variety of events and meetings. An intuitive team of organisers that will provide individual service and attention. 15,000 square feet of total event space, all equipped with the latest in specialised audio-visual equipment to ensure your private event is successful.

KIDS SUITE

The Kid’s Suite is a generously sized play space, designed for families to enjoy a variety of activities. Timeless board games such as Monopoly, Trouble and Candyland will captivate children of all ages, while Lincoln Logs, a miniature electric guitar and an oversized white board will ignite the imagination of the young and the young at heart.

CINEMA SUITE

This luxurious theater features a 111-inch screen and comfortable seating for up to twelve people—ideal for a family movie night, sophisticated presentation or an intimate gathering. The Cinema Suite is available on a complimentary basis for all hotel guests on a first come basis, and the authentic experience is elevated by a theater-inspired private dining menu, available upon request.