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Assistant Housekeeping Manager

Posted September 9, 2022

Hilton Short Hills
Short Hills, NJ
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About This Job

Description

A Housekeeping Supervisor is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Housekeeping Supervisor, you would be responsible for leading, training and supervising Room Attendants and Housepersons in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Lead, train and supervise Room Attendants and Housepersons on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards
  • Assess inventory of, assign for cleaning and inspect rooms
  • Verify and report status and/or discrepancies of rooms
  • Monitor payroll reports, work schedules, lost and found program, stock rooms and carts and designated inventories
  • Communicate and coordinate with Engineering/ Property Operations to ensure efficient maintenance and repair of items related to guest rooms and public areas
  • Perform Room Attendant and/or Houseperson duties, as needed
  • Assist in performance evaluations of Room Attendants and Housepersons, as needed
  • Respond to special guest requests in a timely, friendly and efficient manner

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

Hilton Short Hills

41 John F Kennedy Parkway
Short Hills, NJ 07078-2700

(973) 379-0100

304 Room Hotel

www3.hilton.com

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At A Glance

Hilton Short Hills is a AAA Four Diamond-rated hotel located steps from the upscale Mall at Short Hills in New Jersey, offering a prime location, whether you’re traveling for fun or business. Lay back in any of our spacious guest rooms or suites and enjoy an array of amenities, including an on-site spa and fitness center, swimming pools, tennis courts, vibrant dining venues and fantastic meeting and banquet facilities. We have all you need for a relaxing stay in Short Hills, NJ.

  • A 5-minute walk to the upscale Mall at Short Hills, NJ
  • Massages, facials, beauty treatments at eforea : spa at Hilton
  • American cuisine at The Dining Room and drinks in our Retreat Lounge
  • 24-hour fitness center, outdoor tennis courts, outdoor/indoor pools
  • Located 25 minutes from Newark International Airport
  • Just 10 minutes from NJ transit train into NYC