Search 28,758 current hospitality jobs

Promotions Coordinator

Posted September 8, 2022

Palms Casino Resort
Las Vegas, NV
Save this job

About This Job

Working closely with the Promotions Manager, Special Events Team, Club Serrano Team and Promotions On-Call Specialist oversees the planning of all promotions assigned to ensure the highest quality experience for our guests.
  • Oversee the day-to-day office operations of the Promotions Department.
  • Assist Promotions Manager with the coordination of all casino promotion event projects.
  • Develops the proforma for each promotion based on the original budget.
  • Use the events checklist as an organizational tool for each promotion.
  • Adheres to timelines and due dates diligently as assigned.
  • Develops the overview and creative strategy for each promotion and works with the Direct Mail and Advertising team to develop event invitations and collateral in a timely matter.
  • Coordinates with other department, including but not limited to Club Serrano Rewards, Casino Marketing, Advertising, Direct Mail, Entertainment, Hotel, Banquets, Employee Relations, Slot Operations, Slot Performance, Table Games, Security, Facilities etc.
  • Develops and distributes internal communications regarding assigned promotions.
  • Meets with the Promotions Manager to discuss upcoming events and review execution plan.
  • Works with On-Call Promotions Specialist to ensure flawless promotion execution.
  • Tracks all promotion expenses and ensures that expenses are submitted within a timely manner.
  • Reviews all required paperwork to satisfy 1099 requirements.
  • Must comply with responsible Gaming guidelines outlined by Palms and complete annual refresher modules.
  • Maintains a thorough working knowledge of property and department policies and procedures and adhere to the attendance policy.
  • Money handling experience for tournament buy-ins.
  • Assist at Club Serrano when requested.
  • Responds to emergency situations, as necessary.
  • Perform all other job-related duties as requested.
  • This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.
  • Maintains a thorough working knowledge of property and department policies and procedures and adhere to the attendance policy.


  • At least two years of Casino Marketing, Communications or Business-related experience.
  • Must have strong understanding of Microsoft Office (Word, Excel, PowerPoint, Access and Outlook).
  • Must have strong problem-solving abilities, combined with a capacity to work independently, and make appropriate decisions without supervision.
  • Must be able to handle multiple projects at one time and to react well under pressure.
  • Must be able to interact well with internal and external customers and work as a team member.
  • Must be able to work flexible hours including nights, weekends, and holidays
  • Must present a well-groomed appearance.
  • Must be 21 years of age.
  • Ability to obtain/renew all government required licenses or certification, specifically a Nevada Gaming license


  • Previous experience working in similar resort setting

Physical Demands

  • Work is performed in an indoor office setting.
  • Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
  • May be exposed to smoke
  • The noise level in the work environment is usually moderate to loud.
  • Constant contact with executives, department management, employees, and guests.
  • Prolonged sitting or standing and mobility.
  • Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions, lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally
  • Eye/hand coordination.
  • Use of standard office equipment.
  • Ability to distinguish letters, numbers, and symbols

We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!

Save this job

About this Employer

Palms Casino Resort

4321 W Flamingo Rd
Las Vegas, NV 89103

Telephone (866) 752-2236
Reservations (866) 752-2236

Casino Resort

Follow us:

Palms Casino Resort is making history as the resort in Las Vegas fully owned and operated by a Native American Tribe. Palms Casino Resort reopens in Spring 2022 with two distinct towers with 700 hotel rooms and suites, a diverse mix of bars, restaurants, live entertainment venues and immersive lifestyle experiences across a 95,000-square-foot reimagined casino.

The resort also includes over 60,000 square feet of meeting and convention space, the 2,500-seat Pearl theater, a sprawling pool and spa area, a wedding chapel, the Brenden Palms 14-screen theater and nearly 600 units at Palms Place condominiums.

Palms Casino Resort is owned by The San Manuel Gaming and Hospitality Authority (“SMGHA”) an affiliate of the San Manuel Band of Mission Indians. Palms is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road. Palms is here to play!

For more information, visit and follow us on social media: