Posted September 8, 2022Crowne Plaza JFK Airport New York City
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Crowne Plaza® JFK Airport New York City is a business hotel near JFK International Airport featuring spectacular airport and city views. After a day of travel, our hotel offers guests pet-friendly rooms and suites thoughtfully designed with premium amenities, as well as complimentary Wi-Fi. From our standard rooms to our one-of-a-kind Presidential Suite, our hotel is a relaxing oasis to unwind after traveling, a layover, or spending the day in the bustling city.
For guests looking for a venue to host their next conference or meeting, we offer 4,540 square feet of flexible space perfect for all event types. Serving American favorites and craft cocktails, our in-house restaurant provides great event catering options and is an ideal place to share a delectable meal with friends or colleagues.
Our contemporary full-service hotel is conveniently located just a quarter-mile away from the airport and offers guests a complimentary airport shuttle to and from JFK and parking. We're also just a short distance from New York Hospital Medical Center of Queens, Saint Vincent’s Catholic Medical Center, North Shore University Hospital, and other medical centers. While in town, make sure to visit the nearby Queens Museum, a fantastic museum in Flushing Meadows–Corona Park showcasing art, architecture, and design.