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House Attendant

Posted September 23, 2022

Residence Inn Big Sky/The Wilson Hotel
Big Sky, MT
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About This Job

Overview

Opportunity:  House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Potential Career Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Essential Job Functions

  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly. 
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About this Employer

Residence Inn Big Sky/The Wilson Hotel

145 Town Center Avenue
Big Sky, MT 59716

(406) 995-9000

129 Room Extended Stay

www.marriott.com

Managed By

HHM

Get ready to explore all that Big Sky has to offer!

Our new build hotel features 129-suites (studio, one-bedroom, and two-bedroom), 2,500 sq ft of state of the art meeting and event space, a lobby bar, a fitness center, and an outdoor swimming pool. Located at 145 Town Center Avenue, the hotel is named after nearby Wilson Peak, and the design of the hotel takes inspiration from the historic architecture found throughout Montana.   

Whether travelers are with us for a few days, a few weeks, or a few months, their daily routine matters. Guests will thrive at Residence Inn with the conveniences they need. Like spacious studio, one- and two-bedroom suites with separate living and sleeping areas. A fully equipped kitchen ready for someone's favorite cuisine. Complimentary grocery delivery service to fill the room's refrigerator and satisfy cravings. We offer a free hot breakfast to start mornings off right and evening social hours to end the day well. And, a fitness center for strengthening the body and soul. At Residence Inn, we'll make sure our guests thrive during their stay.

Enjoy our Big Sky mountain retreat, centrally located in the heart of the community and a short driving distance to some of Montana’s most fascinating sites. In close walking distance experience one of a kind restaurants, nightlife, seasonal concerts/events and local favorite hiking trails. In addition, The Wilson is only 10 minutes away from Big Sky Ski Resort!