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Turn Down Attendant


Posted September 20, 2022

The Langham Chicago
Chicago, IL
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About This Job

Primary Objective of Position: 

Provide turndown services and cleanliness of all guest rooms/suites according to Langham policies, procedures and hotel standards.  Assist in the delivery of guest requests as needed.  Provide a professional and courteous demeanor to all guests and clients

Responsibilities and Job Duties: 

Provide turndown service to assigned rooms and clean guest rooms as needed

Strip dirty linen, which may require lifting bedspreads weighing a maximum of 40 lbs

Stock carts for supplies as needed

Place specified items in designated locations (turndown amenity/cards, door knob menu, bathrobe with card, bed floor mats, TV remote control)

Set radio to designated station and volume, refresh ice bucket, tray and glasses, close drapes/shutters and set lighting and thermostat to designated levels

Respond quickly and efficiently to all guest requests 

Makes up rollaway beds and cribs according to Langham’s Blissful bedding standards

Visually inspect room for cleanliness and appearance

Remove In Room Dining trays/tables/items from room to elevator service landing.

Stock cleaning supply caddies

Practices chemical safety rules and follows procedures for needles and other hazardous materials

Report suspicious persons, activities and hazardous conditions to the Security Department

Experience Required: 

Luxury hospitality experience preferred

High School graduate preferred

6 months janitorial/housekeeping experience required

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About this Employer

The Langham Chicago

330 North Wabash
Chicago, IL 60611

(312) 923-9988

246 Room Hotel

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Majestic views of the cityscape, the Chicago River, and Lake Michigan. All housed in a skyscraper designed by renowned architect Mies van der Rohe. Situated in downtown Chicago, our hotel is mere minutes from the Loop, Grant Park, Magnificent Mile, Millennium Park and Navy Pier. Discover the perfect blend of convenience and stylish comfort only at The Langham, Chicago.


268 guest rooms and 48 suites designed for the discerning traveller. Warm colour tones accented with rich textiles and dark woods create open and inviting spaces. Floor-to-ceiling windows provide sweeping vistas of the Chicago skyline and river. Modern conveniences and our signature amenities make every room a comforting place to unwind. 


Visual and edible masterpieces that will delight and indulge. Discover contemporary Seasonal American cuisine at Travelle. For a taste of our classic heritage, enjoy our Langham Afternoon Tea with Wedgwood alongside views of Chicago in our stunning lounge, Pavilion.


Stay healthy even when you travel. Get a workout in our state-of-the-art fitness studio or take a dip in our indoor pool. Then, unwind and align your mind at our award-winning wellness retreat, Chuan Spa. Choose from a range of treatments inspired by Traditional Chinese Medicine, that is guaranteed to pamper the senses.


Exclusive downtown Chicago location. Elegant spaces adaptable for a variety of events and meetings. An intuitive team of organisers that will provide individual service and attention. 15,000 square feet of total event space, all equipped with the latest in specialised audio-visual equipment to ensure your private event is successful.


The Kid’s Suite is a generously sized play space, designed for families to enjoy a variety of activities. Timeless board games such as Monopoly, Trouble and Candyland will captivate children of all ages, while Lincoln Logs, a miniature electric guitar and an oversized white board will ignite the imagination of the young and the young at heart.


This luxurious theater features a 111-inch screen and comfortable seating for up to twelve people—ideal for a family movie night, sophisticated presentation or an intimate gathering. The Cinema Suite is available on a complimentary basis for all hotel guests on a first come basis, and the authentic experience is elevated by a theater-inspired private dining menu, available upon request.