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Sales Coordinator

Posted September 23, 2022

JW Marriott San Antonio Hill Country Resort & Spa
San Antonio, TX
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About This Job

Additional Information

Full Time

Job Number

22146371

Job Category

Sales & Marketing

Location

JW Marriott San Antonio Hill Country Resort & Spa, 23808 Resort Parkway, San Antonio, Texas, United States VIEW ON MAP

Schedule

Full-Time

Located Remotely?

N

Relocation?

N

Position Type

Non-Management

Job Summary

Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels

, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Jw Marriott

is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
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About this Employer

JW Marriott San Antonio Hill Country Resort & Spa

23808 Resort Parkway
San Antonio, TX 78261

1-210-276-2500

1,002 Room Hotel

www.marriott.com

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Our San Antonio luxury resort is the newest star in the JW Marriott constellation of resort properties. JW Marriott San Antonio Hill Country Resort & Spa has firmly established itself as the city's premier luxury destination and the most renowned resort in the magnificent Texas Hill Country. Just 12 miles north of San Antonio International Airport, the resort features 36 hole TPC San Antonio Golf - home of the Valero Texas Open, Lantana Spa, the six acre River Bluff water park, seven distinctive restaurants, 265,000 sq. ft. of state of the art meeting and event space, free WiFi in the lobby and over a thousand custom designed guest rooms. Our San Antonio resort hotel is sure to make any visit an unforgettable experience and it all comes with JW Marriott’s impeccable service and lavish amenities. Whether you're seeking a peaceful respite, a productive meeting or an exciting and fun filled family vacation, our resort in San Antonio is designed not just to exceed your expectations but redefine them altogether.