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House Attendant

Posted September 23, 2022

MacArthur Place Hotel & Spa
Sonoma, CA
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About This Job

Overview

Opportunity:  House Person

Clean and maintain public hotel areas according to established brand/ hotel guest service and sustainability standards.

Potential Career Path

Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager

Essential Job Functions

  • Greet and acknowledge guests in a courteous and friendly manner.
  • Inspect assigned areas and perform cleaning tasks accordingly. 
  • Collect trash from the service landings and dispose of in outside trash dumpsters.
  • Vacuum and dust guest corridors.
  • Pick up bed and other linen from hotel floors and transport to laundry collection site.
  • Deliver clean linen to assigned sections.
  • Report maintenance issues.
  • Maintain cleanliness and organization of guest areas.
  • Respond to guest inquiries and assistance.
  • Work as a room attendant when staffing shortages occur or during peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. 
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma preferred.
  • Previous housekeeping experience required or equivalent training preferred.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
  • Usage of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

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About this Employer

MacArthur Place Hotel & Spa

29 E. MacArthur Street
Sonoma, CA 95476

(707) 938-2929

64 Room Resort

www.macarthurplace.com

Managed By

HHM

Natural Luxury in the Heart of Sonoma

MacArthur Place was founded well over a century ago as a family estate, vineyard, and working ranch with prized trotters. Today, these lush grounds and historic farm buildings have been transformed into Sonoma’s foremost luxury resort and spa.

Over five acres of intimate gardens, grand historic buildings, winding flagstone paths, archways, fire pits, and secret nooks.  Here you will also discover a range of incredible dining experiences, beautifully designed rooms with high-touch finishes, and exciting activities from afternoon tastings to indulgent spa treatments to late-night stargazing. All delivered with the kind of generous, personal, and anticipatory service that truly frees you from the stresses of everyday life.