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Cage Supervisor

Posted November 23, 2022

Monarch Casino Resort Spa
Black Hawk, CO
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About This Job

Description

Job Title: Cage Supervisor

Salary: $50,000 - $60,000

Status: Full Time

Shift: Swing & Graveyard

In addition, we are offering you a $600 referral bonus for every friend/family that you bring after you start.

Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all new ULTIMATE resort. Experience everything that surrounds our beautiful location in the heart of the Rocky Mountains, including world-class skiing, fishing and horseback riding.

Monarch’s ultimate resort features a Chophouse, 24/7 Café, Buffet, and Bistro Restaurant (coming soon). Experience the heart-pounding gaming action on our newly-expanded casino floor, featuring over 1,200 of the hottest slot machines, 40 table games including: black jack, Pai Gow, roulette, and baccarat with unlimited betting; a new poker room and sports betting room. On our 23rd floor experience breath taking panoramic mountain views in our Spa, Fitness Center, and Pool.

There are many great advantages to work for the Cage department:

  • 4/10's - 3 days off!
  • Free Hot Meal per shift
  • Non-smoking environment
  • Subsidized transportation
  • Advancement opportunities

The cage handles most of the major gaming transactions in the casino.  This position oversees the daily operations of the Cage and supervises the Cage team.  They must ensure the highest level of guest service and guest satisfaction is maintained and that internal and external guests are assisted in a timely manner and with accuracy.

  • Supervises, trains, coaches and disciplines Cage team.
  • Ensures compliance with Company policy and gaming regulations
  • Assists with resolving guest service and Team Member Issues
  • Ensures the Cage team is well informed regarding casino operations and marketing promotions
  • Processes documentation based on current Company policy and gaming regulations
  • Checks guests for proper identification
  • Maintain a tidy and safe work area
  • Absolute highest level of guest service at all times
  • Accuracy with cash, chip handling and documentation organization
  • Must make decisions based upon current Management directions
  • Knowledgeable of current and upcoming promotions
  • Communicates to other shifts and management

Requirements

  • Ability to obtain and maintain a Colorado Support Gaming License.
  • Prior supervisory experience required
  • Cash handling experience preferred
  • Basic proficiency with computers and 10-key.
  • Must be able to perform duties for a shift in a standing position.
  • Must be able to walk, sit, squat and reach with hands and arms. 
  • Must be able lift heavy items

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

  • 2 Weeks PTO at your first-year anniversary of employment
  • 6 Observed Holidays and Holiday Pay
  • Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
  • Relocation Reimbursement

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

  • 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
  • Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
  • 80% Subsidized Bus Transportation Options
  • Free Covered Parking
  • Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
  • Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
  • Career Development and Advancement Programs
  • Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
  • Team Member Hotel, Retail and Spa Discounts

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com.

As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Additional Information

All applicants must be able to demonstrate their US work authorization during the employment verification process.

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About this Employer

Monarch Casino Resort Spa

488 Main Street
PO Box 9
Black Hawk, CO 80422

(303) 582-1000

Casino Resort

www.monarchblackhawk.com

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Discover Opportunity, Stability, and Success with an Award-Winning Organization 

Monarch Casino Resort Spa is an exciting place to work. We bring together positive career minded team members who create memorable experiences for our guests. We work hard, we work fast, and we lock arms and sprint together as one to be the best at what we do.

If you have an unwavering passion for service, are hungry for growth, and are always aiming to be better, consider building your career with Monarch Casino Resort Spa. Join our team and build a career that you can be proud of.

Monarch Casino Resort Spa is located in historic Black Hawk, Colorado surrounded by the majestic Rocky Mountains. Conveniently located only 45 minutes from Denver and the first resort you see when entering Black Hawk from Highway 119. Our new upscale resort has guest rooms that are uniquely appointed with incredible mountain views. Venture to our rooftop indoor pool and luxuriously designed Spa. Expect delicious cuisine at one of our four restaurants including our fine dining Chophouse. Our expanded casino floor has over 1,200 slots and video machines, 40 tables games, and a live poker room.

Why people like to work here

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!
Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

  • 2 Weeks PTO within your first year of employment
  • 6 Observed Holidays and Holiday Pay
  • Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match
  • Relocation Reimbursement

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

  • 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
  • Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
  • 80% Subsidized Bus Transportation Options
  • Free Covered Parking
  • Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)
  • Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
  • Career Development and Advancement Programs
  • Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
  • Team Member Hotel, Retail, and Spa Discounts

Save your gas and mileage on your car!Check out these convenient casino bus routes at www.casinoshuttle.com or www.aceexpresscoaches.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.