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Assistant Director of Human Resources

Posted September 22, 2022

The Drake Hotel
Chicago, IL
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About This Job


It's a fantastic time to join Hilton! Great Place to Work and Fortune named Hilton the #1 Best Big Companies to work for in 2021! Join our team at The Drake Hotel as an Assistant Director of Human Resources!  This role will work in a generalist capacity to support and welcome a team of over 250 people. Tasks performed include, but are not limited to: recruitment, training, performance management, team member relations, team member engagement, processing of different leaves of absence types, upholding labor law requirements and creating a welcoming environment for team members.  The ideal candidate will have two years of Human Resources Management experience or two years of hotel management experience. Union experience is preferred, but not required.

An Assistant Director of Human Resources is responsible for assisting the Director in the direction and administration of the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As an Assistant Director of Human Resources, you would be responsible for assisting the Director in the direction and administration of the Human Resources function in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Assist in overseeing, administering and communicating pertinent information regarding all Human Resources functions to include, but not limited to, recruiting, training and development, wage/benefit administration, compliance with statutory requirements, team member relations, labor relations and contract compliance, performance evaluations, workers compensation and safety, employment processes and general leadership guidance and support
  • Manage and supervise the daily activities of the Human Resources department
  • Participate in and facilitate meetings and monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
  • Ensure Affirmative Action Plan compliance
  • Manage the hotel team member relations program to include, but not limited to, picnics, holiday parties, health fairs, team member communications, special promotions, etc.
  • Oversee function of the team member data management system
  • Recruit, interview and train team members
  • Assist in the preparation of reports related to the Human Resources function
  • Act in the absence of the Director
  • Lead the hotel quality initiative, as needed


What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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About this Employer

The Drake Hotel

140 East Walton Place
Chicago, IL 60611-1545

(312) 787-2200

535 Room Hotel

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At A Glance

From its beginning on New Year's Eve 1920 to the present day, The Drake Hotel has been a purveyor of excellence in hospitality. Set in the prestigious Gold Coast neighborhood at the start of the Magnificent Mile, our fantastic location is just footsteps from Oak Street Beach and Lake Michigan. Inside you’ll find a hotel steeped in tradition. Iconic dining venues and elegant guest rooms combine with modern facilities for recreation, relaxation and business – everything you need for a remarkable stay in Chicago.

  • Iconic Chicago hotel – a symbol of elegance since 1920
  • Prestigious Gold Coast neighborhood location
  • Situated at the beginning of the Magnificent Mile
  • The closest hotel to Oak Street Beach
  • Cape Cod, one of the nation's finest seafood restaurants since 1933
  • Event space for up to 600 guests with views of Lake Michigan and the Chicago skyline