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Guest Room Attendant

Posted November 4, 2022

Palms Casino Resort
Las Vegas, NV
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About This Job

The Guest Room Attendant works as part of the housekeeping team at the hotel. Job duties involve cleaning up to 15 guest rooms per day.

Core Job Responsibilities

  • Responsible for cleaning up to 15 credits during assigned shift including but not limited to make beds, change bed linen in between guest stays, remove and replace towels and toiletries, dusting furniture, vacuuming, mopping, sanitizing bathrooms and hard surfaces, and kitchenettes.

  • Clean and maintain work areas.

  • Complete special projects assigned by floor supervisor and or management.

  • Offer the hotel guest the best possible service in a courteous and hospitable manner, having knowledge of the hotel, hotel staff and services including hours of operation, and guestrooms including location, views, amenities, knowledge of the surrounding area.

  • Report any damages or repairs and maintenance needed to the supervisor.

  • Report all lost & found items to supervisor.

  • Ensure security of guest rooms and privacy of guests

  • Perform other duties as assigned by management.

Qualifications

  • Six months to one-year previous experience as a guest room attendant is preferred.

  • Minimum one-year customer service experience preferred with ability to provide courteous friendly and efficient service to all guests every time is required.

  • Must be able to get along well with co-workers and work well as a team.

  • Must always conduct self in a professional manner.

  • Must be able to meet the attendance guidelines of the job and adhere to all departmental and company policies.

  • Must possess excellent customer service and communication skills. 

  • Must be able to work any day of the week and any shift.

  • Must be dressed in issued uniform while on the clock.

  • Must present a contemporary professional image in compliance with appearance guidelines, as set in the Team Member Handbook policies and procedures.

Physical Demands

  • Works inside assigned area of the hotel.

  • Must be able to use elevators frequently and work in a high-rise tower.

  • Must be able to push up to 150 pound cart.

  • Balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, repetitive motions lift, carry, push, pull or otherwise lift objects and/or move up to 25 pounds occasionally.

  • Tolerate cleaning chemicals and processes.

  • Utilize personal protective equipment such as gloves, masks, eye googles.

Equal Opportunity Employer

Palms provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Palms, its affiliates and subsidiaries will make reasonable accommodations in compliance with applicable law.

We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!

We are committed to making a work environment where the growth and well-being of our team members is the top priority. Join our team today!

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About this Employer

Palms Casino Resort

4321 W Flamingo Rd
Las Vegas, NV 89103

Telephone (866) 752-2236
Reservations (866) 752-2236

Casino Resort

www.palms.com

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Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road, in Nevada. It is owned and operated by the San Manuel Band of Mission Indians. 

Our property reopened in April 2022 after a stunning, property-wide $690 million renovation, ushering in the next era of gaming and entertainment in Las Vegas. 

Our guests enjoy a collection of new award-winning restaurants, a 95,000 sq. ft. casino offering over 1,500 slots and 50 table games, such as Baccarat, Blackjack, Craps ,Pai Gow, Poker, Roulette, Three Card Poker, and Ultimate Texas Hold’em, 766 luxurious rooms and suites in two hotel towers, one-of-a-kind entertainment venues, and museum-worthy contemporary art.

Our resort also includes over 190,000 square feet of meeting, convention and event space; the Pearl, a 2,500-seat theater; an expansive pool and spa area; wedding chapel; the Brenden Theatres 14-screen cinema, a recording studio and nearly 600 units at Palms Place condominiums.

Our employees are critical to our success and the foundation of our core values. We provide competitive wages and exceptional benefits, perks, incentives, and opportunities for advancement.