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Security Officer (3rd Shift)

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Posted September 30, 2022

The Scott Resort & Spa
Scottsdale, AZ
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Looking for the perfect THIRD SHIFT or "graveyard" position? The Scott Resort & Spa is seeking a Security Officer to protect our gorgeous property during these operational hours! Great surroundings, guest and associate interaction and full time!

Compensation

17.00

About This Job

Summary of Position:

The Security Officer must perform protective and enforcement functions in a HEARTfelt and restrained manner to maintain a safe and secure environment. These functions include emergencies, undesired guests or conduct, disturbances and threats to life and property.  This position will work the "Third Shift - 10pm to 6am -  including weekends.  Strong customer service is required; security/protective services experience is a plus.

NOTE:  EMT certification pays $18.00 per hour.

Essential Functions:

  • Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions.  
  • Communicate using provided tools (ie-MOD phone/radio)
  • Maintain order in the hotel focusing on the welfare of the guests and associates
  • Respond quickly to emergency conditions such as fire, safety hazards, and threats to life and/or property 
  • Handle undesired conduct, violations of hotel policy and civil laws as warranted for the security and safety of hotel guests, employees, patrons and property.  
  • Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
  • When needed, observe the CCTV monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
  • Memorize and monitor life safety systems installed on property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers
  • Periodically check employee packages as they exit to ensure no food or property is being removed.  
  • Screen persons entering entrances for purpose and authorization.
  • Receive record and store lost and found items. Research and respond to inquiries from guests concerning status of items, mailing out claimed items to their owner
  • Provide accurate information to inquirers for directions, hours of operation, etc.
  • Escort guests and employees as required to parking lots
  • Assist guests with door lock problems using moderately complex hand-held electronic apparatus.
  • Other tasks as assigned by the Area Director of Security, the Security Supervisor(s), and/or The Scott General Manager, Director of Rooms, or Director of Engineering.

Qualifications:

Education:  High School Diploma or GED

Experience:  Prior law enforcement, security experience or military experience preferred. Must be at least 19 years of age.

Certificates or Licenses:  Valid Driver’s License with a clean motor vehicle record. National EMT certification preferred.

Knowledge, Skills, and Abilities:

  • Ability to maintain consistency, diplomacy and tact in difficult or challenging situations
  • Ability to make independent decision
  • Knowledge of the layout of the building, function rooms, and general information about the city and surrounding areas.
  • Ability to visually detect signs of an emergency
  • Ability to follow written or verbal instructions
  • Ability to climb stairs at a rapid pace

Personal Characteristics:

  • Behaves ethically
  • Organized: Maintain a neat, organized workspace, maintaining important documents pertinent to job 
  • Communicates effectively: Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language in order to properly document incidents and activities utilizing Perspective Software.
  • Professional Appearance: Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)

Working Conditions:

  • Attendance as scheduled is a critical element in all positions at The Scott Resort & Spa.

The Scott Resort & Spa’s leaders and team members believe each guest should be treated with respect and professionalism. We create A HEARTfelt experience…BEyond Expectations, enticing our guests to return again and again. In order to be successful at The Scott Resort & Spa, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic team members treat every guest as if they were our only guest. A true customer focus is essential to success with our property.

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About this Employer

The Scott Resort & Spa

4925 North Scottsdale Road
Scottsdale, AZ 85251

Telephone (480) 945-7666
Reservations (800) 528-7867

204 Room Resort

www.thescottresort.com

The Scott is a vibrant, Mission style boutique resort in the heart of Old Town Scottsdale. Bringing together the colors and comforts of old Havana, and the elegant geometry of The Bauhaus, the hotel offers a lush oasis retreat to the middle of the Sonoran Desert with 204 guest rooms and suites and two pools – a sand-bottom swimming pool perfect for families and the main lagoon pool with private cabanas and a pool bar. The Scott features the signature restaurant and bar, The Canal Club, specializing in modern Caribbean-American cuisine and offering a studious wine list and cinema-inspired craft cocktails. The full-service spa, La Vidorra, features six treatment rooms and a range of massages, water therapies, and skin and nail care. The Scott has more than 14,500 square feet of indoor meeting space, in addition to ample outdoor event space.             

About the Company

As a family-owned company, the mission of Classic Hotels & Resorts is to attract and retain innovative, results-driven individuals who will foster a service culture built upon our foundation of family-oriented core values. Classic Hotels & Resorts’ leaders and team members share a vision…to create A HEARTfelt Experience…BEyond Expectations, connecting with our guests emotionally and ensuring they return again and again. In order to be successful at any of our world-class properties, team members must share both our vision and our values (Helpful, Ethical, Attentive, Resourceful and Thankful). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests, and embracing our BEyond Expectations standards. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our properties and our company.

The Scott Resort & Spa provides equal employment opportunities (EEO) to all associates and applicants for employment without regard to ethnicity, religion, gender, sexual orientation, national origin, age, disability or genetics. In addition to federal law requirements, The Scott Resort & Spa complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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