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Director of Sales

Posted September 7, 2022

New Haven Village Suites
New Haven, CT
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About This Job

Director of Sales

We currently have an exciting opportunity for a Director of Sales at the New Haven Village Suites and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.

Who this job will appeal to

We are a focused and ambitious team looking for a self-motivated Hotel Director of Sales with solid leadership skills, a strong work ethic, and a drive to exceed expectations to join in our success. It is also important that you have excellent communication, interpersonal and presentation skills as well as the ability to establish rapport with both new and existing clients.

Job Responsibilities

As a Hotel Director of Sales, you will lead and manage all day-to-day activities with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Your specific duties in this role will include:

  • Working with management team in developing and executing sales strategies
  • Achieve personal booking goals, business transient and extended stay budgeted goals
  • Monitor transient selling rates and work hand in hand with revenue management to make strategic decisions for hotel
  • Achieve proactive solicitation goals
  • Executing and supporting the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence, etc.)
  • Analyzing market information and implementing strategy to achieve property’s financial goals
  • Interacting with guests to obtain feedback and reviewing guest satisfaction results to identify areas of improvement
  • Ensuring Exceptional Customer Service
  • Displaying leadership in guest hospitality, exemplifying customer service and creating a positive example for guest relations
  • Developing and managing relationships with key stakeholders, both internal and external


Specific qualifications for the role include:

  • Associate’s degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; Bachelor’s degree, a plus OR 3 years in Hotel Sales
  • Experience in extended stay hotel a plus
  • Solid organizational, time-management, and prioritization skills
  • Proven lead-generation and closing skills
  • Must be able to pass a background check and a drug screening

For more information about Waterford Hotel Group, please visit our website at EOE/M/F/D/V


As a Hotel Director of Sales you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more
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About this Employer

New Haven Village Suites

3 Long Wharf Drive
New Haven, CT 06511

(203) 777-5337

112 Room Extended Stay

About Us

New Haven Village Suites is an extended stay hotel designed for people that seek maximum flexibility when traveling. Located just off exit 46 on I-95, our newly renovated hotel blends all the conveniences of a hotel with the comforts of home. Whether it’s business or pleasure that brings you to New Haven for a day, a week, a month, or longer, we provide everything you need for a pleasant stay in New Haven, CT. Visit our Discover New Haven page to learn what’s in our neighborhood and our local New Haven area. Our guests return time after time to enjoy shoreline Connecticut, visit local colleges and universities like Yale, and to explore the rich culture of our historic city.